The Enso Sonoma, Gated Oasis in Heart of Wine Country | Private Hot Tub, Deck

Q: The Enso Sonoma, Gated Oasis in Heart of Wine Country | Private Hot Tub, Deck允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: The Enso Sonoma, Gated Oasis in Heart of Wine Country | Private Hot Tub, Deck的地址在哪里？

此度假屋地处山区，距离索诺马谷地区公园、杰克伦敦村和Benziger 家族酒厂不到 5 公里。而且，莫顿温泉和杰克·伦敦州立历史公园距离酒店不到 5 公里。

10/10 超赞

Lynn G.

2025 年 6 月 23 日

2025 年 5 月入住 4 晚

10/10 超赞

Bob R.

2023 年 5 月 28 日

满意：清洁度

Glen Ellen 3 bedroom home

Nice, reconditioned 3 bedroom home. Only issues were hot tub had brown scum line and flowties, and sewer ejector pump that was loud under or near a bedroom. Great locatuon for Glen Ellen, and Sanoma. The house does not have regular cable tv, only Apple TV...so tv can be fairly limited .

2023 年 5 月入住 3 晚

6/10 一般

Ver S.

2023 年 1 月 20 日

满意：清洁度

Beautiful place, but we will not recommend or return with the current management Vacasa running it

It was a beautiful property, and we were amazed by the view of the creek. The place was quaint and comfortable. Unfortunately, we were surprised by the management company's disregard for necessities that we thought were basic. The back-and-forth negotiations by text and phone to get support made the first three days of our five-day trip difficult. We were five women, two with special needs. Below were the issues: 1. We didn't have enough bath towels. Although it was a special needs request asking for a few more towels, they repeatedly contested by phone and text, unwilling to provide us with two additional bath towels. I could have mentioned this as an ADA issue (e.g., Americans with Disabilities Act special accommodations), but I felt I didn't need to because it was such a basic request. Instead, they told us to wash the insufficient towels we had. 2. We didn't get enough toilet paper from the very start. We get that we have to buy more the longer we stay. Vacasa said they left enough rolls for three days. We only had a two-days supply. We never had this issue with other VRBO properties. We wished we had known this upfront because we had to keep going back and forth to the store. 3. The broken coffee machine. We drink coffee regularly. Before the trip, I asked about the type of machine to bring the appropriate coffee grounds. When we woke up the first morning, we discovered the coffee machine didn't work. This was a significant, unexpected inconvenience. We graciously asked for assistance with these three issues without help from any Vacasa associates. Only after multiple requests across days and conversations with supervisors did they supply a new coffee machine, toilet paper, and towels on the third day of our five-day trip. These issues and the landscaper blowing the leaves as we checked in took away from the home's charm and our vacation. Despite their claims that "customer service was a priority," we never felt this was true. We sincerely liked the house but will only return if the Vacasa Management Company isn't managing it.

2023 年 1 月入住 4 晚

10/10 超赞

Christina A.

2022 年 11 月 21 日

满意：清洁度

First time in wine country!

We loved the house - it was perfect for our group of 4! One couple, two singles. The house was very comfortable, and it was nice to have the bedrooms separated by the living space in the middle. The view to the forest and creek was beautiful. We used the hot tub one night (it was a little rainy during our trip) and it was wonderful. The little town of Glen Ellen was super cute. Highly recommend the French bakery, Les Pascals, the local grocery store, the Glen Ellen Village Market, and two local restaurants - the fig cafe and wine bar and Glen Ellen Star. Only suggestion - there were only 6 wine glasses in the house! Our group drank wine every night and it would have been great to have more glasses (stemmed and stemless). Would definitely recommend and stay again.

2022 年 11 月入住 6 晚

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The Enso Sonoma, Gated Oasis in Heart of Wine Country | Private Hot Tub, Deck