Upon arrival, the manager was very friendly and helpful. We had hoped the pool would be open and he told us how to use a neighboring hotel. The room itself was in terrible condition. The bathroom floor had broken tiles. The wall was bubbling off the walls, and the trim work was missing in places. In the restaurant for breakfast, the pancake machine was broken, the juice machine was broken, and the selection in the refrigerator was minimal. For example, there was no yogurt. We chose this hotel because it’s a name we know and expected more. Expedia also showed a high rating and reviews were good. We won’t return! It was not anywhere near the cheapest in the area, but this hotel needs a major upgrade!