The hotel was nicely decorated, with good vibes and a friendly staff. The room was cozy, but the bed was NOT comfy at all. Our first night there, we must not have had anyone in the room underneath us, because the second night there every time the air conditioning kicked on in the room below, it sounded like we were in an airplane. The sound and vibration from the HVAC below was so loud, I was tempted to go down to the front desk at 2 in the morning and ask for a different room. I ended up powering through, but didn't get a lot of sleep. The service at the attached brewpub was TERRIBLE (and the food wasn't much better) and it all closes at 9 - which I thought was a missed opportunity, as even a little bar in the lobby or a few room service food options would have been nice after a long day at the hot springs. No real amenities either - no pool, spa, hot tub, gym, or dog area, and parking is $20/day and the lots are not attached to the hotel. It's not a bad stay, it's just not great.