Lovely spa needs more staff to get refreshments and serving in the restaurant.
Victoria
2025 年 5 月入住 1 晚
8/10
N/a
Angela
2025 年 5 月入住 1 晚
8/10
All was as expected. Great breakfast
Noel
2025 年 5 月入住 1 晚
8/10
The hotel building is attractive and its location in the countryside is a bonus. Unfortunately my experience of the bedroom was unpleasant. The carpet is stained and the room looked tired with a dated decor. The mattress was uncomfortable. Most inconvenient was the lack of soundproofing between the rooms. My neighbour had the TV on until late, then I could hear them snoring, my room was near a fire door which was opened and closed loudly. A sleepless and uncomfortable night! I’m n the plus side, the restaurant food was good.
KATIA
2025 年 5 月入住 1 晚
8/10
Overall a very enjoyable spa break: excellent value,, good breakfast menu, nice public areas and bedrooms, staff were also friendly and helpful. Will go again.
Donna
2025 年 5 月入住 1 晚
10/10
Spa facilites very good. Bed very large and comfortable staff always helpful and polite .
Diane
2025 年 5 月入住 3 晚
10/10
A pleasant quiet room, easy to get to in lovely grounds.
Great breakfast.
Ann
2025 年 5 月入住 1 晚
10/10
Richard
2024 年 12 月入住 1 晚
2/10
I wouldn't
Minal
2025 年 4 月入住 2 晚
6/10
2 single beds to make a big double. Zip running down the middle very uncomfortable
1 matress sunk the other was firmer.
Spa was very full.
Room.was cold. Told the desk they said heating comes on at 6. Room.was still cold. No other way of heatimg it. Still cold in the morning. Warmer by the door but by the beds was cold
Sadie
2025 年 4 月入住 1 晚
8/10
The facilities at Hatherley manor were excellent, the breakfast and restaurant menu was sufficient for a short stay. The staff were very welcoming and friendly, nothing was too much trouble. However the music played through the day and evening was inappropriate for a relaxing experience and not in keeping with the ambience of the hotel. I would not return for this reason.
Catherine
2025 年 4 月入住 3 晚
10/10
Electric kettle should be changed they are too old and damaged
PARMINDER
2025 年 4 月入住 1 晚
10/10
We stayed here for a friends wedding. The property was beautiful and the staff were so focused on making sure we had a good experience. The team are very obviously proud of the work they do and it shows through in the high level of service. I’d definitely recommend this hotel .
Jeannie
2025 年 4 月入住 1 晚
10/10
The impressive property is set alongside fields and has an amazing, fully functioning spa. The staff are all very approachable and friendly. It was a let down by the vegan food - £14 for a salad where the lettuce was just iceberg, and the 24 hour menu contains NOTHING without meat / dairy. Even the hummus & pitta contains dairy, and the hummus was not available anyway for the entirety of our stay. Why don’t you just take it off the menu?
Hilary
2025 年 4 月入住 3 晚
8/10
Lovely location, super grounds and the lounge is beautifully comfortable - we would definitely go back. We didn't try the spa this time, although it was clearly a popular facility.
On the downside - our room was quite noisy (lots of bumping around from outside and we knew every time someone next door turned on their water...) and looked overdue for redecoration and modernisation.
Service was friendly and efficient at breakfast and in the bar.
Tim
2025 年 4 月入住 1 晚
6/10
The hotel was ok but could be improved.
Rooms were clean but had no long length mirrors even though there is plenty of wall space to put some on! Really inconvenient
There was hardly any vegan or vegetarian options on the breakfast menu not even vegetarian sausages which is disappointing too for a 4 star hotel
Patricia
2025 年 4 月入住 1 晚
6/10
Beautiful hotel and facilities but room very noisy next to air con or central heating plant going all night. Moth eaten carpet. Soap dispenser didn't work.
Ann
2025 年 3 月入住 1 晚
8/10
Breakfast was high quality and in lovely surroundings. Because hotel was fully booked the room we had wasn't great as it looked out over a kitchen extractor, but the manager kindly moved us to a better alternative!
Caroline
2025 年 3 月入住 1 晚
6/10
Jessica
2025 年 3 月入住 1 晚
10/10
Really lovely friendly hotel, clean, and midern, very friendly staff. Highly recommend
Vicky
2025 年 3 月入住 1 晚
8/10
Paul
2025 年 3 月入住 1 晚
10/10
Vishav
2025 年 2 月入住 1 晚
10/10
Kaylan
2025 年 3 月入住 2 晚
10/10
A very enjoyable and relaxing couple of days in this gorgeous spa hotel. Room was huge, bed was comfy, breakfast was delicious, spa had everything I needed, and all the staff were friendly and helpful. Meeting Lady Hattie was the icing on the cake!