“This was a hotel that promised a lot but delivers far below expectation. The check in desk didn't have my reservation details, the room had a leaking air condition, faulty bath tub and faulty door. There was only one breakfast served for a room with 2 paying adults. Would not come here again.”
“Beautiful property! Visited Ikot Ekpene specifically to visit this hotel. I was given a wonderful tour of the hotel property upon arrival at check in.You can feel the richness and experience top notch service from the staff. The pool area is so beautiful and relaxing; perfect place for a cold drink and a hot meal. The food was absolutely amazing! And I really love the free breakfast buffet with so many options to choose from. The views from the rooms and the rooftop restaurant and bar was mind……
“Vinpy does not acknowledge Expedia as a partner, and demanded payment on checking in. On contacting Expedia, both parties cannot come to a satisfactory solution. Expedia offering £35 compensation for the inconvenience, Vinpy taking full payment. At this moment, no refunds yet from Expedia. Their advert for complimentary breakfast is false, they insist that means breakfast for One, despite room booked for two. Breakfast often cold and unattended. Also all inclusive advert is false. Nothing of the……
“They didn’t have my booking even though I booked online. Check in took forever as a result
On checkout they didn’t have it still so I was held until they could reach Hotels.com by phone to confirm that I actually paid when I booked.
Seriously? That’s not the Hotels.com I’m used to.”
“The servuces at d hotel were beliw expectation. The breakfast is far beliw standard. The staff are not trustworthy as they initially denied any relationships with the booking agency I used, including the payment I made until I shiwed them the receipt. I paid for extra breakfast but that was denied me by the hotel staff. The standard rate with breakfast for the room type I chosewasN18,000.00 but I paid $42.90 which was about N21600 when converted to naira, but was still denied the 2nd……
“I was told when i went there i was booking for a standard room n i asked if it included breakfast the guy said yes. That didn't happen we were declined breakfast saying someone else put that online n they refused to hive it to us. We asked for standard room n i booked that but some how the guy gave us a suite i didn't know there was nothing special about it to tell. They started harassing me about Expedia and that i didnt pay the bill. I had to contact Expedia. Remind you if they were having……