I booked two nights at this property. Was shocked at the room - ground floor, dingy, dated, faced the busy road. You couldn’t tell you were beside the ocean. After taking a walk on the esplanade, my daughter and I returned to check out and find another location. Luckily able to find another last minute option for our stay. Individual at the desk seemed put off we were leaving. No refund offered. Also seems like property is also a long term stay/apartment. Back yard overlooked construction site and pool and area less than inviting. Subsequent email with property to outline my concerns and to request a refund was responded with saying there were other rooms available (not offered) and blamed construction and weather impacts (neither under their or my control). Note: I had already posted a review - went to look for it but seems to have been removed. If you do choose to book, recco you look at assigned room before paying/committing.
Fiona
2025 年 4 月入住 2 晚
10/10 超赞
naomi
2025 年 3 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
アップグレード、部屋の清潔感とても満足です。ありがとうございました
naomi
2025 年 3 月入住 3 晚
8/10 还可以
Vin
2025 年 3 月 17 日
满意:员工和服务、服务设施、住宿条件和设施
Great hotel in the heart of Miami next to shops and the beach.
Vin
2025 年 3 月入住 1 晚
6/10 一般
Terry
2025 年 3 月 16 日
Terry
2025 年 3 月入住 1 晚
10/10 超赞
Adam
与配偶出行
2025 年 3 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was a great and easy stay
Adam
2025 年 3 月入住 1 晚
6/10 一般
ERIKA
2025 年 2 月 16 日
满意:员工和服务
不满意:清洁度
The property is alright for the price , the noice and dirty around the area. Was full of construction not there fault .building very old needs renovating. Cleaning needs to be better bathroom cupboards dirty not wiped out shower sill needed to be cleaned near window . The lady at reception was very helpful and friendly..customer service was great.
ERIKA
2025 年 2 月入住 2 晚
8/10 还可以
Teresa
2025 年 2 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Walking distance to beach and club for a meal.
Room clean and tidy
Teresa
2025 年 2 月入住 1 晚
8/10 还可以
Narelle
与配偶出行
2025 年 2 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice, simple, clean accommodation. 2 mins from the beach, shops and restaurants. Would stay again.
Narelle
2025 年 2 月入住 1 晚
10/10 超赞
helen
2025 年 2 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My first stay at The Outrigger. Check in and parking was easy. I was assigned a room on the ground floor overlooking the garden and pool area. It was very relaxing and walking distance to.shops, surf club and the beach. The room was very clean, comfortable bed. I would definitely stay again!
helen
2025 年 2 月入住 1 晚
10/10 超赞
Matt
商务旅客
2025 年 2 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Highly recommended
Lovely stay with accomodation staff
Matt
2024 年 11 月入住 1 晚
10/10 超赞
p j
2025 年 2 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
p j
2025 年 1 月入住 10 晚
10/10 超赞
Robert
2025 年 2 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
It is in a very good location. Friendly service and close to transport backed by a quiet room.
Robert
2025 年 1 月入住 4 晚
10/10 超赞
Kathleen
与配偶出行
2025 年 1 月 31 日
满意:清洁度、员工和服务、住宿条件和设施
Close to beach and places to eat. Room excellent. Bed comfortable. Bathroom was great
Kathleen
2025 年 1 月入住 1 晚
10/10 超赞
真实旅客
与家人出行
2025 年 1 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2025 年 1 月入住 1 晚
10/10 超赞
Lisa
与家人出行
2025 年 1 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Thank you!
Despite having had a few days of post storm drama, staff were friendly, courteous and helpful
Lisa
2025 年 1 月入住 2 晚
4/10 很差
Andie
与配偶出行
2025 年 1 月 29 日
满意:员工和服务
不满意:住宿条件和设施
No milk or toilet paper provided. The coffee was old and stale. The sheets had not been changed and there was grass and dirt in the bed. The toilet seat was hanging off on one screw.
The Manager was nice but seemed frustrated. The pool was nice though.
Andie
2025 年 1 月入住 1 晚
8/10 还可以
Kristina
2025 年 1 月 27 日
This property was perfectly fine. There was massive construction that was just beginning and would start at 7am. I went through my full booking with only one set of towels and I feel like this might have been a mistake but when you’re out all day, and the front desk closes at 5, it’s hard to ask for fresh linens and when you call the help line, you’re told this isn’t an emergency and to wait till they open at 10am (true). The hotel was older and so there were things about it that didn’t make sense or weren’t overly clean looking however the beds were comfy enough and clean. This definitely was not resort quality more so motel quality but I did enjoy my stay and it was close to the beach.
Kristina
2025 年 1 月入住 7 晚
10/10 超赞
Jake
2025 年 1 月 21 日
Jake
2025 年 1 月入住 2 晚
10/10 超赞
Jennifer
与配偶出行
2025 年 1 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved this property! The room was really big, clean and nicely decorated. Very convenient to different dining options and nice and close to the beach and the surf club. Miami Rice, the chinese restaurant beside Outrigger had amazing food! We will definitely be returning.
Jennifer
2025 年 1 月入住 1 晚
2/10 糟糕
真实旅客
与家人出行
2025 年 1 月 17 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
NEVER AGAIN
NEVER AGAIN! It's advertised as a hotel on your website. On their own website it's advertised as a motel. It's actually a residential building flat with permanent people living in the apartments. There is a massive noisy construction site at the back of the hotel which your balcony overlooks. The lift was broken so my daughter and I had to drag two very heavy suitcases up to the second floor. A shocking place to stay. The only positive is the location but there are plenty other decent apartments in the area. For what we paid it was an absolute rip off! The room smelt like wet dog.
I'm wanting a refund.
真实旅客
2025 年 1 月入住 3 晚
10/10 超赞
osman
与配偶出行
2025 年 1 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
We mostly like the area is close to shopping, surfers paradise , beach , cafes and many more .