Very nice hotel and easy check in. Room is super comfortable.
Anna
2025 年 5 月入住 1 晚
10/10 超赞
Robert
2025 年 5 月 10 日
满意:清洁度、服务设施、住宿条件和设施
Robert
2025 年 5 月入住 1 晚
6/10 一般
Naomi
与家人出行
2025 年 4 月 28 日
满意:员工和服务
The security hook on our door was broken. That should be fixed. Broken tile in bathroom. Faucet in tub does not turn off all the way so leaks/runs. No soap at bathroom sink but got some from the front desk. The shower gel was nearly empty. Uncomfortable bed and flat pillows, sheets were worn and piley. It was ok for 1 night but we wouldnt stay there again.
Naomi
2025 年 4 月入住 1 晚
10/10 超赞
Tim
2025 年 4 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was great
Tim
2025 年 4 月入住 1 晚
10/10 超赞
Jacqueline
带宠物出行, 商务旅客
2025 年 4 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great no issue.
Jacqueline
2025 年 3 月入住 1 晚
2/10 糟糕
Janette
与家人及幼儿出行
2025 年 3 月 29 日
不满意:服务设施,员工和服务
Elevator did not work reliably. Had to bring luggage down stairs at departure.
Hardly any staff at front desk.
Hot tub heated the first night but not the second, indoor pool horn and no lights came on at dusk. Looked for switches and found the pool equipment room unlocked! Very unsafe !!!
Janette
2025 年 3 月入住 2 晚
6/10 一般
Aaron
与家人及幼儿出行, 与家人出行, 团体旅客
2025 年 3 月 23 日
满意:员工和服务
不满意:清洁度
Could have been cleaner. Should not have kids meal toys on floor in room. Need vent in bathrooms!!! Breakfast was good. A/c was a little noisy for us.
Aaron
2025 年 3 月入住 2 晚
6/10 一般
Thais
与家人及幼儿出行
2025 年 3 月 22 日
不满意:清洁度
Good location but hotel rooms need a deep cleaning
Thais
2025 年 3 月入住 1 晚
8/10 还可以
Ray
2025 年 3 月 20 日
满意:员工和服务,清洁度
Great location within 10 minutes of Dinosaur Valley State Park, Big Rock Park, the river walk, and Dinosaur World. Staff are extremely friendly.
Ray
2025 年 3 月入住 2 晚
6/10 一般
Erandi
2025 年 3 月 15 日
Erandi
2025 年 3 月入住 1 晚
4/10 很差
Lynsey
与家人出行
2025 年 3 月 15 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our room had dog food left on the floor (we didn’t have a dog with us), the elevators didn’t work and the bead bolt on the door would not lock. Every time I went to talk to someone and the front desk their was no one there or you had to wait 10-15 minutes for them to show up.
Lynsey
2025 年 3 月入住 1 晚
10/10 超赞
Kyle
2025 年 3 月 15 日
Kyle
2025 年 3 月入住 1 晚
4/10 很差
GINA
与家人及幼儿出行, 与家人出行
2025 年 3 月 14 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Leanne was very attentive, respectful and friendly. She provided more sheets and blankets when asked even though these were requested in my booking . The property manager decided to add cleaner to the pool 30mins before we arrived and we were told to use the spa/pool at our own risk and if our eyes start getting irritated or we start coughing we should get out. Pool should’ve been cleaned earlier in the week knowing spring breakers would be traveling. The pool was freezing cold for being an indoor pool, there was a space heater on but no heat coming out. The spa was so dirty I had to pull out 2 water bugs.The floor in the pool room was so slippery since it seems like no one cleans or mops. My kids slipped 2x and they were walking not running, so dangerous! The elevator didn’t work the morning after, thank god for stairs. There were very few items for breakfast provided. The room was decent for a family of 5, restroom was stocked except there was an empty Kleenex box. The trash cans were miniature for a family room. Location was convenient since it’s close to Dinosaur World and Dinosaur Valley but will definitely look into staying in another city nearby instead of this hotel.
GINA
2025 年 3 月入住 1 晚
10/10 超赞
Brandi,Pearland
与家人出行, 带宠物出行
2025 年 3 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Always pleasure. No issues during our multiple stays. We will return.
Brandi
2024 年 11 月入住 1 晚
8/10 还可以
Coan
2025 年 3 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
No
Coan
2025 年 2 月入住 1 晚
6/10 一般
Julie
2025 年 3 月 2 日
Julie
2025 年 2 月入住 1 晚
4/10 很差
John
与配偶出行
2025 年 3 月 2 日
The noise
John
2025 年 2 月入住 2 晚
2/10 糟糕
Brandy
与家人及幼儿出行
2025 年 2 月 23 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was completely disgusting. It was almost as if it wasn’t even cleaned before we arrived or honestly in week. Crumbs everywhere of food, nasty stains everywhere on furniture, sheets, blankets, bed. Floors were crusted. The bathroom sink and counter still had dried toothpaste all over it!
Brandy
2025 年 2 月入住 1 晚
6/10 一般
Debbie
与家人及幼儿出行
2025 年 2 月 17 日
满意:服务设施
不满意:住宿条件和设施,清洁度
The elevator was nroken. They did give us different room type on the first floor. I saw a roach in the bathroom.
Debbie
2025 年 2 月入住 3 晚
10/10 超赞
Jerimiah
2025 年 2 月 11 日
Jerimiah
2024 年 12 月入住 1 晚
10/10 超赞
Ramona
与家人出行
2025 年 2 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ramona
2025 年 2 月入住 2 晚
8/10 还可以
Linda,Santa Anna
与家人出行
2025 年 2 月 9 日
A/c didnt work in room. Thought they fixed it but not. Had to change rooms. Otherwise the stay was sufficient for our needs
Linda
2025 年 2 月入住 1 晚
8/10 还可以
Lisa
2025 年 2 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lisa
2025 年 2 月入住 1 晚
2/10 糟糕
Joshua,Baytown
与家人出行, 带宠物出行, 商务旅客
2025 年 2 月 1 日
不满意:清洁度、服务设施、住宿条件和设施
I’m not sure how this property has any type of acceptable rating. The only thing halfway decent about this property is the exterior paint. Our room was absolutely filthy. If I hadn’t been so busy and simply needing a bed, I would have left the moment I entered the room. I have photos of how disgusting the room was, and if I am unable to upload here, I will on google, yelp and booking. I will never recommend this property to ANYone. Maintenance neglect and plain filthy housekeeping. No excuses for the condition of this room.
Joshua
2025 年 1 月入住 2 晚
10/10 超赞
Mavreen
2025 年 1 月 29 日
满意:员工和服务、住宿条件和设施、客房舒适度
Comfy and quiet
We were staying for 4 nights here. We were blessed to stay on the first floor. Our room was very spacious. I love the darkening shade because I get bothered in sleeping with a little light on. The hotel was definitely convenient to where we needed to be at Riverbend Retreat Center. Our bathroom could use a little bit better cleaning or updates. The shower head needs to be changed or cleaned(Tip: Use baking soda and vinegar on the shower head to get those grime off). Also, you probably need to get an exterminator to check because I saw a roach in our bathroom as well and another kind of bug that I had to step on. Other than that, the room is comfortable. The pillows needs some updating. It was yellowish in color and the pillowcases too. Breakfast was good. Typical breakfast items available. Overall, our stay was good regardless of the minor things I described.