This property is not fancy, there are no amenities, the shower in our room was about the size of an RV shower and we booked a king-size room. There was no bathtub, nothing fancy at all. What you are paying for is the atmosphere and location of this hotel. This is a historic hotel with charm, it takes you back in time and allows you to experience Flagstaff back in the day. I stay here because of the coffee bar/ cocktail lounge Rendezvous! The cocktails and coffee are incredible, I love the Whiskey Chai. The staff is very nice and the star room where you can sit and drink your coffee/cocktail is enchanting. I just love it!
The hotel staff is hit and miss, the person who checked us in was not friendly, and she continued to be not very accommodating throughout our stay, however, the second day when I went to request a room change due to an issue with the shower in my room, the hotel staff was very helpful and accommodated our room change.
I recommend calling the hotel when you book and asking for what kind of room you are looking for, do you need a bathtub, do you need a large room or are you okay with a smaller room? Each room is very unique and they do not show you what you are booking when you book online.
I do recommend this place, it's great, you just have to know what you are booking when you book it.
