While we did appreciate the staffs efforts to assist us, there were things broken in our room, it was actually laughable. The fridge door handle was broken, dangling off, a lamp was dangling off the wall, the phone was broken and then one evening we decided to settle down for a movie and the TV froze. Using our cel phone to call the front desk (since the phone in the room didn’t work) the staff offered to provide us with a second room which was nice. As he was working alone and was not able to fix the TV.
In the second room, we found the temperature cold so we had to call him back And unfortunately, he couldn’t get the thermostat to go warmer than 68° So it wasn’t that bad but the hotel should’ve had a maintenance worker to keep things in running order.