Pleasant Surprise- hot tub fantastic, rooms nice-neat & clean and great value
Tim
2025 年 4 月入住 1 晚
10/10 超赞
Jeff
2025 年 4 月 9 日
满意:住宿条件和设施
Jeff
2025 年 4 月入住 1 晚
10/10 超赞
Mary Ann
团体旅客
2025 年 4 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean establishment.
Mary Ann
2025 年 4 月入住 1 晚
6/10 一般
thomas
2025 年 3 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
the tv channels were difficult to do and the buffet foods were not hot rather cold (eggs etc) so did not eat them. also the set up was not the best and no hot oatmeal. noticed people were not eating much at all and fruit empty sometimes.
and in my case....i had to leave a day early of my 4 day stay and was told they could not refund any of my pre-paid monies. i have been a Diamond customer but this will be the last time i stay at a Best Western or use Expedia ever again. i hope they enjoy the money they refused to refund back to me regardless of being non-refundable. there should be exceptions in some cases i would think. unsatisfied customer.
thomas
2025 年 3 月入住 4 晚
4/10 很差
Norma
与家人出行
2025 年 3 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were unable to sleep, because the above room made noise til 3am. We were travelling through Grand Island and had to stay until 11:30 am so that we could sleep. Not good and not nice at all!
Norma
2025 年 3 月入住 1 晚
10/10 超赞
LAURA
2025 年 3 月 27 日
LAURA
2025 年 3 月入住 1 晚
10/10 超赞
Barb
与家人及幼儿出行
2025 年 3 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great
Barb
2025 年 2 月入住 1 晚
10/10 超赞
Darcy
与配偶出行
2025 年 3 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was very nice and the room was clean and comfortable, loved the bed.
The pool and hot tub are well maintained.
Complimentary breakfast was fresh and there was a good selection of different foods.
We chose this hotel for the pool and in room Keurig coffee maker, the rest was a bonus.
Every staff member we talked to was very friendly.
Darcy
2025 年 3 月入住 2 晚
10/10 超赞
Dawn
2025 年 3 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Dawn
2025 年 2 月入住 2 晚
10/10 超赞
Wendy
2025 年 2 月 27 日
满意:住宿条件和设施,服务设施
Staff was nice, pool was great and hot tub too
Wendy
2025 年 2 月入住 1 晚
10/10 超赞
Brenda
与配偶出行
2025 年 2 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The front desk staff were very friendly and gave a great recommendation for a place to eat.
Brenda
2025 年 2 月入住 1 晚
4/10 很差
Sheri
2025 年 2 月 16 日
Sheri
2025 年 2 月入住 1 晚
10/10 超赞
Pam
2025 年 2 月 16 日
Pam
2025 年 2 月入住 1 晚
2/10 糟糕
Sibghat
与配偶出行, 商务旅客
2025 年 2 月 5 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel staff is very rude and disrespectful. Never going to stay there
Sibghat
2025 年 1 月入住 3 晚
10/10 超赞
Horacio
2025 年 1 月 26 日
满意:住宿条件和设施,员工和服务
Horacio
2025 年 1 月入住 1 晚
10/10 超赞
Edie
2025 年 1 月 18 日
Edie
2025 年 1 月入住 1 晚
10/10 超赞
Tanner
2024 年 12 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Tanner
2024 年 12 月入住 1 晚
6/10 一般
Peterjon
商务旅客
2024 年 12 月 23 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
The man at the front desk was fairly rude. Although he did apologize he should not have spoke to me in the manner he did.
The pool heat is currently out of service. You can use the pool if youre ok with swimming in 50° water. The hot tub was very nice and warm.
They also had very nice equipment in the fitness center. So of the equipment was nicer than the gym I go to at home.
The room was very nice and clean. The house keepers really do a great job and keeping things clean. I felt very comfortable in my room. The only bad part about the room was the bathroom door. It is positioned in a weird place. The door to the room doesnt latch on its own so you either have to pull it shut or push it shut. Which isnt a big deal to me since I always check the door is locked anyway. Other than that it was a nice stay.