I cancelled reservation by phone but was still charged?
WILLIAM
2025 年 5 月入住 1 晚
10/10 超赞
Jolene
与配偶出行
2025 年 5 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great staff
Jolene
2025 年 5 月入住 1 晚
10/10 超赞
Andrew
2025 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It's only a short walk into town and a slightly further walk to RMNP. Beautiful view of the Rockies from my room with a patio. Very quiet during mud season, which is exactly what I was looking for.
Andrew
2025 年 4 月入住 6 晚
10/10 超赞
Jacquelyn
2025 年 4 月 22 日
Perfect location for Rocky Mountain National Park.
Jacquelyn
2025 年 4 月入住 1 晚
8/10 还可以
Venancio
与配偶出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The place was great, we loved our stay there. The decoration in the room was epic. However, their pub smells strange. Overall really good experience.
Venancio
2025 年 4 月入住 2 晚
10/10 超赞
Amarely
2025 年 4 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Amarely
2025 年 4 月入住 1 晚
6/10 一般
Philip,Austin
2025 年 4 月 12 日
Philip
2025 年 3 月入住 1 晚
8/10 还可以
Heather
2025 年 3 月 30 日
Heather
2025 年 3 月入住 2 晚
10/10 超赞
Dmytro
2025 年 3 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Like this place, will stop there again)
Dmytro
2025 年 3 月入住 3 晚
8/10 还可以
Trevor
2025 年 3 月 25 日
Trevor
2025 年 3 月入住 2 晚
10/10 超赞
Arijit
与家人出行
2025 年 3 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel with great services. Surely gonna stay there again next time.
Arijit
2025 年 3 月入住 1 晚
10/10 超赞
Michael
与家人出行
2025 年 3 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Like having the bar eating place close and Plenty of parking space for a trailer.
Michael
2025 年 2 月入住 4 晚
10/10 超赞
Gina
商务旅客
2025 年 3 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I ordered dinner and the restaurant wasn’t open, so I was still charged. You should make sure your website doesn’t allow people to order when the restaurant isn’t open. Hot tub is GROSS and needs service badly. Temperature definitely is not as warm as it says, either.
Gina
2025 年 3 月入住 1 晚
8/10 还可以
Nancy
与配偶出行
2025 年 2 月 23 日
满意:服务设施
pros: location, bar/restaurant good, large room, lovely view, great TV, plenty of towels.
cons: bathroom old and dirty. Asked for cleaning and it was done, but the tub and bathroom floor are old and still appear dirty. Needs an update!
Nancy
2025 年 2 月入住 2 晚
10/10 超赞
Chad
2025 年 2 月 23 日
Chad
2025 年 2 月入住 1 晚
10/10 超赞
Kenneth
2025 年 2 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful place
Long weekend getaway and this place is beautiful! Can’t wait until next year!
Kenneth
2025 年 2 月入住 3 晚
10/10 超赞
maureen
与家人出行
2025 年 2 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a great hotel! The bar was perfect and lots of other amenities like the hot tub, sauna, outdoor area, and vending. The room had a balcony with a great view. Bed was soft with great linens. I liked the soaps and shampoos in the room. The room itself was very spacious with lots of room to sit and get dressed for snowmobiling. Walk to the rental shops. I will definitely stay there again!
maureen
2025 年 2 月入住 2 晚
10/10 超赞
Alberto
2025 年 2 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very cozy hotel !!!
We loved the place. Rooms are very cozy wood cabin look.
Alberto
2025 年 2 月入住 1 晚
10/10 超赞
Kirk
商务旅客
2025 年 2 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had work in the area stayed one night. Will stay here again.
Kirk
2025 年 2 月入住 1 晚
8/10 还可以
Renan
2025 年 2 月 9 日
Renan
2025 年 2 月入住 1 晚
10/10 超赞
Patricia
2025 年 2 月 4 日
Patricia
2025 年 2 月入住 1 晚
10/10 超赞
Paul
团体旅客
2025 年 2 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel with on-site restaurant
The Gateway Inn is a great hotel in Grand Lake with comfortable rooms, and a restaurant/bar on-site with good food and awesome waitstaff. After playing outside in the cold all day, it is really nice to get to the hotel, change into some comfy clothes and go to the restaurant for dinner and drinks.