The room was completely filthy, from cigarette ashes on the bathroom floor and beds made with visibly dirty sheets, to tiny roaches in the sheets and bathroom.
Amy
2025 年 5 月入住 1 晚
6/10 一般
Timothy
商务旅客
2025 年 5 月 11 日
不满意:住宿条件和设施,服务设施
Security latch on door was falling off. Housekeeper walked in on me, ignoring DND sign. Coffee maker was broken. Cable TV was out half the time I was there. Breakfast was only waffles and muffins. Fridge froze all of my food. Construction workers' loud trucks woke me up at 5am.
Timothy
2025 年 5 月入住 2 晚
2/10 糟糕
Stephen
商务旅客
2025 年 5 月 8 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
First room hadn’t been cleaned and smelled like smoke, Second room key didn’t work and stunk. Coffee was cold. Place is just not clean and did t feel safe
Stephen
2025 年 5 月入住 1 晚
6/10 一般
Angela
2025 年 5 月 1 日
不满意:住宿条件和设施,员工和服务
Usually I stay in the front but this time he put me in the back of the property and it was very noisy and the deadbolt would not lock correctly. The room was not very clean. Noisy from other people staying and from the freeway. Recommend staying in front rooms.
Angela
2025 年 4 月入住 2 晚
2/10 糟糕
stanley
2025 年 4 月 20 日
满意:清洁度
不满意:住宿条件和设施,员工和服务
No bolts holding the toilet seat down , shower did not work .
stanley
2025 年 4 月入住 1 晚
8/10 还可以
Angela
2025 年 3 月 31 日
满意:清洁度
The night staff is always helpful. The day staff is nice but when requesting things like towels it never happens always had to wait for night staff to get things. Even though its close to the freeway it was quiet. Needs some updates but comfortable.
Angela
2025 年 2 月入住 2 晚
2/10 糟糕
Dennis
2025 年 3 月 30 日
不满意:住宿条件和设施,清洁度
Where to begin? After a long day on the road, all I really wanted was a hot shower. Hot, was not even nearly what was achieved. If the water made it to body temperature I would be surprised. When I got out I grabbed a towel and started to dry off only to find what looked like a blood stain on the towel. More blood stains on the blankets as well as other unidentified stains. It made me want to sleep in my car which I had spent 12 hours in already today. To say I am disappointed is an understatement. I should have spent the extra 20$ and gotten a better name hotel chain... live and learn I guess. Never again.
Dennis
2025 年 3 月入住 1 晚
2/10 糟糕
Brian
2025 年 3 月 30 日
不满意:住宿条件和设施,清洁度
Very dirty, broken furniture, and noisy cheap bed. Told the owner and they just brought fresh towels (which were badly stained) Police advised a lot of drug activity at this location (they were eating next door and I asked them about this hotel).
Brian
2025 年 3 月入住 2 晚
10/10 超赞
Andre
2025 年 3 月 12 日
满意:清洁度
Andre
2025 年 3 月入住 4 晚
4/10 很差
Bobby
与配偶出行
2025 年 3 月 2 日
满意:清洁度
不满意:员工和服务
What I didn’t like was the locks wasn’t secure and the remote didn’t work the TV
Bobby
2025 年 2 月入住 2 晚
2/10 糟糕
Wayne
2025 年 2 月 16 日
Wayne
2025 年 2 月入住 1 晚
4/10 很差
Amanda
2025 年 2 月 15 日
满意:员工和服务,清洁度
My door would not lock and looked like it had been broken into had to be slammed hard only lock from outside and someone kept trying to come in the room 3 or 4 times through out the night
Amanda
2025 年 2 月入住 1 晚
6/10 一般
真实旅客
2025 年 2 月 13 日
不满意:清洁度、住宿条件和设施、客房舒适度
The carpet had weird stains and didn't seem to be vacuumed. The dead bolt was difficult to secure and the extra door hold was busted.
真实旅客
2025 年 2 月入住 1 晚
8/10 还可以
Robert
团体旅客
2025 年 2 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Robert
2025 年 2 月入住 1 晚
10/10 超赞
Henry
2025 年 2 月 9 日
满意:住宿条件和设施,清洁度
Henry
2025 年 1 月入住 1 晚
10/10 超赞
Annie
2025 年 2 月 7 日
Annie
2025 年 1 月入住 1 晚
10/10 超赞
Annie
与家人及幼儿出行
2025 年 2 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
I was stuck at this hotel for 2 nights during a snow and ice storm. It was clean, quiet, and the staff was super nice. The employee on duty saw I had kids with me and gave us a room on the ground floor
Annie
2025 年 1 月入住 1 晚
10/10 超赞
challen
2025 年 1 月 29 日
challen
2025 年 1 月入住 1 晚
10/10 超赞
Darrel
2025 年 1 月 27 日
Darrel
2025 年 1 月入住 2 晚
6/10 一般
JONATHAN,CANYON LAKE
2025 年 1 月 10 日
JONATHAN
2024 年 12 月入住 1 晚
2/10 糟糕
Patricia,Ky
2025 年 1 月 7 日
不满意:清洁度、员工和服务、住宿条件和设施
If you stay more than a day they do it offer to clean your room
Patricia
2024 年 12 月入住 2 晚
2/10 糟糕
Jill
2024 年 12 月 28 日
Jill
2024 年 12 月入住 1 晚
10/10 超赞
Thomas
2024 年 12 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Thomas
2024 年 12 月入住 2 晚
2/10 糟糕
Bonnie
2024 年 12 月 23 日
不满意:清洁度、员工和服务、住宿条件和设施
No heat in the room until someone checks in at that point it takes several hours to get warm. Used my hairdryer to get the sheets warm enough to get in bed. Had to ask for towels and washcloths. Some of the bottle of toiletries were half empty so assumed they had been used. The lady at the desk was kind enough to give us an extra comforter to use while the heat was trying to kick in. Will never use this hotel again.