We arrived at the hotel in the evening, which is located in the city center. We drove into their underground parking garage, which was closed off with a barrier. After ringing the bell, someone came out and told us there were no parking spaces available, and suggested we park in the nearby Billa supermarket parking lot.
Unfortunately, our car didn’t fit there. We started driving around the area, but it was full of sketchy-looking homeless people, and we couldn’t find a single available parking spot. We returned to the hotel and explained the situation, but they offered no help whatsoever.
As a result, I had to cancel the booking because there was simply nowhere safe to leave our car. Of course, Expedia didn’t refund us, and neither did the hotel — now I’ll have to turn to my bank to try to recover the money.
AVOID THIS PLACE IF YOU’RE TRAVELING BY CAR!