Great customer service. Guest services went above and beyond to ensure we had an amazing stay. Platinum amenities are lovely.
Danielle
2025 年 5 月入住 3 晚
8/10 还可以
Damian
与配偶出行
2025 年 5 月 22 日
满意:住宿条件和设施,清洁度
I like the water slides and the pool... the room was very nice also... the food wasn't good at all
Damian
2025 年 5 月入住 2 晚
10/10 超赞
Natoya
与家人出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Exceptional
Natoya
2025 年 5 月入住 2 晚
10/10 超赞
Aaliyah
与配偶出行
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff made the trip very memorable. Food and drinks were amazing. Cant wait to come back
Aaliyah
2025 年 5 月入住 5 晚
6/10 一般
Storm
与家人及幼儿出行, 与家人出行, 与配偶出行
2025 年 5 月 18 日
满意:清洁度、服务设施、住宿条件和设施
It's a beautiful property and Oshin from guest services did an amazing job ensuring our request was met and went above and beyond to even get a candle for the birthday cake, that small act spoke volumes. Shalam at the spa was amazing if you're gonna do a spa ask for shalam. The dining options are not anything to write about it was subpar and mostly cold so it's just OK. Our room was gorgeous and the kids water park amazing especially for little ones.
Storm
2025 年 5 月入住 2 晚
10/10 超赞
Maureen
与家人出行
2025 年 5 月 17 日
满意:员工和服务、服务设施、住宿条件和设施
The property is breathtaking. I love the unique beauty. The fact that so much greenery was maintained after construction is admirable. The suite is super great, with so much space for both of us in the room. I just love this property, it's the best I've stayed in (I have had my vacation getaways in many hotels and resorts in Jamaica over many years)
Maureen
2025 年 5 月入住 2 晚
8/10 还可以
ANDRAYE
与家人及幼儿出行
2025 年 5 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was beautiful. The only thing I disliked is the cost to go to the night club.
ANDRAYE
2025 年 5 月入住 2 晚
8/10 还可以
jiacheng
2025 年 5 月 13 日
满意:员工和服务、服务设施、住宿条件和设施
Good place to be in
jiacheng
2025 年 5 月入住 5 晚
6/10 一般
Vivienne
与家人出行
2025 年 5 月 13 日
满意:住宿条件和设施
The property is huge and clean but the food is terrible.
Vivienne
2025 年 5 月入住 3 晚
10/10 超赞
Kurt
与家人及幼儿出行, 与家人出行, 与配偶出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like everything about this property only issue I had was the fact that on the Grande section which we stayed because we have our child with us, there is onlt 1 main restaurant for breakfast lunch and dinner, the others required reservations, which can only ne main by platinum members which I didn't know existed.
Kurt
2025 年 5 月入住 2 晚
10/10 超赞
Janet
与家人及幼儿出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything
Janet
2025 年 5 月入住 2 晚
10/10 超赞
Georgia
2025 年 5 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
The property and the staff were excellent.
Georgia
2025 年 5 月入住 2 晚
10/10 超赞
Sherika
与家人出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had an amazing time here. I give them 10/10 for everything. The food option was not limited and tasted great! Highly recommend
Sherika
2025 年 5 月入住 2 晚
10/10 超赞
Katherine
与家人出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Family of 4. We really enjoyed our 1 night stay. The kids had a blast. The water park was amazing. There were SO many pools on property. I think we lucked out and it wasn’t busy. We had some pools to ourselves. The buffet for breakfast and lunch were excellent. We had lots to choose from. We had fusion for dinner 2 nights which was excellent. Our server both nights was Santino who was excellent. The only negative I would say were some of the bathrooms the doors couldn’t close and there was soooo many mosquitoes in a few. Other than that it was fantastic. We will be back!
Katherine
2025 年 5 月入住 1 晚
8/10 还可以
The
与家人出行
2025 年 5 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property is beautiful but the food is not very good. The sports bar food was not as bad. They also need more staff to help with service.
The
2025 年 5 月入住 2 晚
10/10 超赞
Wayne
2025 年 5 月 11 日
Very nice hotel
Wayne
2025 年 5 月入住 2 晚
4/10 很差
Rayanda
2025 年 5 月 10 日
满意:服务设施,员工和服务
不满意:清洁度
Rayanda
2025 年 4 月入住 4 晚
10/10 超赞
kwihwan
与家人出行
2025 年 5 月 10 日
满意:员工和服务、服务设施、住宿条件和设施
Very kind and perfect condition
At the Lobby "Dacia" help us very special
She always happy. Must go to Dacia
kwihwan
2025 年 5 月入住 1 晚
10/10 超赞
Scott
与家人出行
2025 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice experience hotel is a 100%
Scott
2025 年 5 月入住 1 晚
6/10 一般
Tanya T
与家人出行
2025 年 5 月 9 日
满意:住宿条件和设施,服务设施
I was told i had a room upgrade it was noisy and house keeping neglected our room for 2 days. Some of the bar tenders insulted us and acted like we were barred from getting premiium drinks we knew it came at an up charge rgey just refused to give us what we wanted. One older bar tender did this at MVP
Tanya T
2025 年 5 月入住 3 晚
10/10 超赞
Shevanice
团体旅客
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service and the property is amazing.
Shevanice
2025 年 5 月入住 2 晚
10/10 超赞
Don
2025 年 5 月 2 日
满意:员工和服务,清洁度
The value for money at this property was beyond my imagination. I’m afraid that when the word gets out the prices will obviously increase commensurate with the superior product and service offered in every category.
Don
2025 年 4 月入住 2 晚
10/10 超赞
Ulrich,Satellite Beach
与家人及幼儿出行, 与家人出行
2025 年 4 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice new property. Restaurants, bars and food were wonderful. Staff was very Friendly. Our butlers, Ms Julian, Mr. Questos and the GM Garth offered excellent service and made sure we had everything we needed. Thank you again for your excellent service.
Ulrich
2025 年 4 月入住 5 晚
10/10 超赞
Shaya,Clifton
与家人出行
2025 年 4 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing Stay – Highly Recommend!
My experience at the hotel was truly wonderful. The staff was extremely friendly and welcoming. The manager Ms. Walker in particular went above and beyond to ensure I was comfortable and having the best possible stay. I also want to highlight a gentleman named Tevin, he was exceptional! His service was top-notch and truly added to the overall experience.
I had a beautiful time and will definitely return with my family. I really appreciated how attentive the team was to every detail, making sure all guests were happy and satisfied. It’s rare to find such genuine care in hospitality these days.