Room, bed sheets, carpet, tub was dirty. When we took showers, the steam from the ceiling would gather up water drops and start to fall on our heads. Disgusting and their was a dead bug on the ceiling. Would never stay here again!!!
真实旅客
2019 年 7 月入住 6 晚
4/10 很差
真实旅客
商务旅客
2020 年 3 月 18 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
The hotel is just not well maintained. Extremely short staffed. The rooms no longer have a coffee machine, the shower curtains barely cover the tub. The rooms have not been refitted in decades except the beds which surprisingly are very good. Common areas are not very clean. The staff on the other hand are wonderful, friendly and very helpful. I feel bad for them.
真实旅客
2020 年 3 月入住 4 晚
2/10 糟糕
真实旅客
2020 年 3 月 13 日
真实旅客
2020 年 3 月入住 2 晚
4/10 很差
Nancy
与家人出行
2020 年 3 月 12 日
不满意:清洁度、住宿条件和设施、客房舒适度
Air conditioner was not working
Nancy
2020 年 3 月入住 2 晚
4/10 很差
Melissa
与家人出行
2020 年 3 月 10 日
满意:清洁度
不满意:客房舒适度,住宿条件和设施
Hot, humid and no help
The rooms were hot and humid, each room had a box fan in the closet, it kind of seems like they know that this is an issue and are doing nothing to fix it. When I asked what can be done at the front desk, I was told someone would come and help us open the window in our room to let some cold air in. No one ever showed up. We had to go and buy an additional fan for our room to make it tolerable enough to sleep.
Melissa
2020 年 3 月入住 2 晚
2/10 糟糕
真实旅客
与家人及幼儿出行, 商务旅客
2020 年 3 月 8 日
不满意:住宿条件和设施,清洁度
I honestly didn’t like anything. This hotel needs to be closed
真实旅客
2020 年 3 月入住 1 晚
4/10 很差
Denise,Rock Hill
与家人出行, 商务旅客
2020 年 3 月 8 日
满意:员工和服务
不满意:住宿条件和设施
The maintenance man was friendly,and the desk staff.
Denise
2020 年 3 月入住 2 晚
8/10 还可以
Barbara
商务旅客
2020 年 3 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful stay at the Red Lion Hotel
This is not a 5 star resort and it does not claim to be. It is a hotel with a few additional amenities. There is a bar but it was only open on Thursday and Friday night during my stay so I was a bit disappointed. The room was clean and livable. I had a bottle of water waiting on me each day which was a very nice touch. There was a nice note on my bedside table from housekeeping to welcome me, another nice touch. Each day when I got in from work the room was clean, the trash was removed, the bed was made and the towels were replaced. The staff that I came in contact with were all very cordial and polite. I would definitely stay at the Red Lion again when visiting High Point :)
Barbara
2020 年 3 月入住 6 晚
8/10 还可以
真实旅客
与家人出行
2020 年 3 月 2 日
Location was fine for our needs. Hallways seemed somewhat shabby and dingy. One elevator was not working and the other was somewhat recalcitrant.
真实旅客
2020 年 2 月入住 2 晚
6/10 一般
真实旅客
2020 年 3 月 1 日
真实旅客
2020 年 2 月入住 1 晚
2/10 糟糕
LR
与家人及幼儿出行
2020 年 2 月 28 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property was a complete letdown. I have stayed at this property many times when it was owned by Radisson with no complaints. The property has gone down to a one star facility. Received towels with holes in them. Management said she was not surprised. Room was not serviced, bed not made, towels not removed from previous day. Will never stay at this facility again.
LR
2020 年 2 月入住 2 晚
8/10 还可以
真实旅客
与家人出行, 商务旅客
2020 年 2 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
It was fine. Pool on opposite side if hotel from fitness room a bit strange.
真实旅客
2020 年 2 月入住 2 晚
6/10 一般
Mary
与家人出行
2020 年 2 月 17 日
Mary
2020 年 2 月入住 2 晚
4/10 很差
PAW
与家人出行
2020 年 2 月 16 日
不满意:清洁度、服务设施、住宿条件和设施
The 5th floor smelled like gas as well as in the room. I asked the front desk to move to another room and she said it was the dryers and all floors had that smell. It was also so hot and the AC was turned off for the winter.
PAW
2020 年 2 月入住 2 晚
8/10 还可以
真实旅客
2020 年 2 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Good close by everything I needed to do for the weekend.
真实旅客
2020 年 2 月入住 1 晚
6/10 一般
David
与家人出行
2020 年 1 月 21 日
不满意:清洁度、住宿条件和设施、客房舒适度
Don't go unless last resort.
Lost contract with connecting garage. Room was very dirty with dust. Bathrooms had mold in tub. Toilet lid broken. Door was broken. Oh yea this was 2nd room they gave us. First room they gave us wasn't readying (doors wouldn't work with card) when got all the way to 7th floor. So had to take family all they way back down to desk to get a new room on 6th floor. We couldn't adjust room temperature. As thermostat did not change room temperatures.
David
2020 年 1 月入住 2 晚
10/10 超赞
真实旅客
2020 年 1 月 20 日
满意:清洁度
真实旅客
2020 年 1 月入住 2 晚
10/10 超赞
真实旅客
与配偶出行, 商务旅客
2020 年 1 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good good
Everything is good
Adela Rodriguez
And thank You 🙏 for everything
真实旅客
2020 年 1 月入住 1 晚
10/10 超赞
LERNEY
2020 年 1 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
LERNEY
2020 年 1 月入住 2 晚
4/10 很差
Mely,Raleigh NC
团体旅客, 商务旅客
2020 年 1 月 19 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Price is affordable but AC didn’t work. Super hot and I had comforter stained really bad and dirty
Mely
2020 年 1 月入住 1 晚
6/10 一般
真实旅客
2020 年 1 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
Expedia listed this property as including breakfast. Breakfast was not included in the price and was off the menu, for which I had to pay extra. Not happy. False advertising.
真实旅客
2020 年 1 月入住 1 晚
2/10 糟糕
真实旅客
与家人出行, 商务旅客
2020 年 1 月 15 日
不满意:服务设施
Air conditioning was not working at all and i couldn't sleep almost all night. And when i call to fix it they said it's winter time and ac doesn't work in winter and inside room is 80 degrees.
真实旅客
2020 年 1 月入住 1 晚
4/10 很差
真实旅客
与家人出行
2020 年 1 月 7 日
不满意:住宿条件和设施,服务设施
Gave me the wrong room and said I was lucky to come tell them. My room was confirmed so it shouldn’t be a hassle regardless.