THE BATHTUB NEED TO BE REPLACE. VERY OLD AND RUSTY
JUAN
2024 年 11 月入住 1 晚
8/10 还可以
Sue Ann
与家人出行
2024 年 10 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
It was nice.
Sue Ann
2024 年 10 月入住 2 晚
10/10 超赞
Nikki
2024 年 10 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really nice to be able to walk to the restaurant next door. I appreciated having coffee at any time of the day.
Nikki
2024 年 10 月入住 1 晚
2/10 糟糕
Donna
2024 年 10 月 3 日
不满意:清洁度
We stayed for 5 days. Placed in a room next to Rt 30. VERY NOISY. Could hear the woman next door when her phone rang and her conversation. During our stay we Never had the room cleaned or even trash emptied. When we checked in the registration employee stated our room would be cleaned every 2 days-Tuesday would be cleaning day. Upon our return Tuesday evening our room had not been serviced I called the Front Desk and informed them of the lack of service. They brought up some towels and noted the need for servicing the room. Upon our return Wednesday evening NO SERVICE! Our tiny trash cars were overflowing and we were out of toilet paper. I returned to the front desk and stated the problem of no room cleaning service AGAIN. They handed me a roll of toilet paper and stated it would be checked out. We have never had such poor service at a Hampton Inn Won’t be patronizing HI or Hilton again.
Donna
2024 年 9 月入住 4 晚
10/10 超赞
JENNIFER
2024 年 9 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
JENNIFER
2024 年 9 月入住 1 晚
8/10 还可以
Judith
2024 年 9 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Judith
2024 年 9 月入住 2 晚
10/10 超赞
Christina
2024 年 9 月 21 日
Christina
2024 年 9 月入住 1 晚
4/10 很差
真实旅客
与家人出行
2024 年 9 月 16 日
满意:客房舒适度,清洁度
不满意:员工和服务
Disappointed
Front desk has good customer service skills. They compensate for housekeeping IMO.
I asked for fresh towels and a clean bathroom each day as a minimum. Reception said they could accommodate the request. I was NOT told that housekeeping service was at the housekeeping department convenience.
1st morning after travel with my husband who medically is slow we left the do not disturb sign on until 11am. No service
2ndmorning we had knock on door at 9:36am. I asked if they could come back in an hour. They agreed. We left at 10:30 and ate out of the hotel. Came back in late afternoon. No room service. There was NO SIGN ON THE DOOR AS THEY REPORTED TO RECEPTION. so we paid over $600, for 1 room for 4days and no HOUSEKEEPING
We will be in the area again frequently but never stay at this dump.
Please clean the hallway carpet or replace.
真实旅客
2024 年 9 月入住 3 晚
4/10 很差
Lawrence
商务旅客
2024 年 9 月 15 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
Both the voice and the picture on the TV kept freezing up. Bed too high to get in and out safely for seniors with mobility issues. Mattress very hard and uncomfortable. Pillow too small to go across the bed and too soft for any support. Bathroom too small for easy moving around sink, toilet and in and out of the shower. Shower curtain not long enough so the floor got wet making the floor very slippery.
Lawrence
2024 年 9 月入住 1 晚
10/10 超赞
Kimberly L
2024 年 9 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Convenient and the staff were very pleasant
Kimberly L
2024 年 9 月入住 2 晚
10/10 超赞
Richard
与家人出行
2024 年 9 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location
Richard
2024 年 8 月入住 1 晚
10/10 超赞
Cynthia
与配偶出行
2024 年 9 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Central location to our activities. Nice breakfast and very friendly staff.
Cynthia
2024 年 8 月入住 2 晚
10/10 超赞
Kerrie
2024 年 8 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice and very close to the training camp.
Kerrie
2024 年 8 月入住 1 晚
4/10 很差
John
2024 年 8 月 11 日
满意:员工和服务
不满意:清洁度
John
2024 年 8 月入住 1 晚
10/10 超赞
Diana
与家人出行
2024 年 8 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
We stayed there for Steelers Training camp this year. This was the first time at this hotel and everything from check in to check out went smoothly. Very helpful staff when I asked a question. We look forward to our stay there next year.
Diana
2024 年 7 月入住 5 晚
4/10 很差
Jason
2024 年 8 月 9 日
满意:服务设施,清洁度
不满意:住宿条件和设施,员工和服务
In the morning about 6am when people started taking showers, the the water lines screamed for the duration. Unable to sleep as a result. Requested late checkout, told my request was denied. Front desk clerk very rude. Requesting redress.
Jason
2024 年 8 月入住 1 晚
10/10 超赞
Donald
与配偶出行
2024 年 8 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome Hotel, staff were great. Will stay there again.
Donald
2024 年 7 月入住 1 晚
8/10 还可以
Mark
与家人出行
2024 年 8 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Next to good restaurant
Mark
2024 年 7 月入住 1 晚
10/10 超赞
Raymond
2024 年 8 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Enjoyed our stay
Raymond
2024 年 7 月入住 2 晚
10/10 超赞
真实旅客
团体旅客
2024 年 7 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Front desk staff was so welcoming at our checkin on 7/26!!