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“Overall, it’s good”

“We had an amazing stay! Rooms were clean and comfortable. We also loved the lounge area in the lobby. Such a great stay!”

“The stay was very restful. The location was good.”

“Checked in late and left early due to a busy trip. Great downtown spot with lots to do. Polite and helpful staff and super unique building in a vibrant area. Room was plenty spacious for family of 3. The only small complaint is the pet-friendliness. The elevator stunk like wet dogs. ”

“We loved our stay! ”

“Great”

“Everything about our stay was great!!!! The location, customer service and the cleanliness of the room and hotel! Big shoutout to Sam and Ana!!!!! Thank you. We will rebook again with you guys. ”

“Great Hotel”

“We chose Hyatt Regency because of its proximity to Bon Secours arena. What we also enjoyed was the food, the cleanliness of our room, the comfort of the bed, quiet, and a very friendly and helpful staff. ”

“I don’t know why, but my room didn’t have heating, so I woke up from the cold in the middle of the night.”

“Customer service was excellent as well as rooms, no bed bugs and no smelly odors ”

“All of the staff were fantastic. But one person especially stood out. The social hour was particularly busy with huge crowds. At a couple of minutes before the buffet was due to close and the staff was starting to clear up things 2 women walked up and started through the line. Penny, one of the ladies managing the food bar, very graciously handed the ladies their plates and smiled sweetly. Penny is a jewel. BTW, she was back smiling the next morning. ”