2/10 糟糕
Tonya
商务旅客
2025 年 9 月 23 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I had to make 2 separate reservations to extend my stay another night. When I checked in I asked the gentleman if I could keep my room. He said I could. I am a nurse working nights. In the middle of my sleep to work that night I was asked to move to another room on the 2nd floor because they had overbooked rooms due to a football game. I realize the normal world works during the day. I told the guy who told me I had to switch rooms what the other guy said, and he told me “well he told you wrong.” I told him I worked nights and I was in the middle of my sleep. He only told me “I understand” I asked him how could he? The discussion went downhill from there. In the normal world it’s like waking someone up at midnight to switch rooms. For 2 nights, and I I only slept there less than half a day it was almost $800. After moving my things (no one even bothered to assist) I couldn’t really get back to sleep.
Tonya
2025 年 9 月入住 1 晚