2/10 糟糕
Kevin
与配偶出行
2025 年 5 月 10 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
We stayed in extended stay hotel for one week with kitchen. Upon check in a Muslim woman from front desk hardly speaks English and her facial expressions looks tired and ungrateful. We never had daily services for one week of stay, no hand towels. No kitchen utensils, no plates, no glasses, no pans. Nothing! Floors are sticky and looks like never mopped, nightstands thick dust, bed has hair strands. Housekeeping just gave 2 very small thin bath towels. Rooms can hear footsteps on the top floor, room walls from left and right rooms can hear other guests. Everytime we call on front desk it took 15 minutes to answer. Terrible costumer services. This is the worst Exteded Stay hotel we’ve been. It needs improvement I hope the general manager will do something about it.
Kevin
2025 年 4 月入住 5 晚