Called ahead and was told there WAS a pool. On arrival, was told the pool doesn't open until Memorial Day-- they could have told me that when I called. I also asked about a gym when I called. Was told "yes!" But the gym was "under renovation" when we arrived so, no gym. Again, they could have told me when I asked on the phone. The courtesy computer provided could not connect online, and no one was available to help.
"Breakfast buffet" was meager and with little selection and paper plates with plastic utensils. The connecting door to adjacent room was not insulated -- loud neighbor whistling at 5 am woke me up-- could hear him breathing practically. Terrible shower-- low pressure, and the shower curtain was loose and falling. No fan in bathroom (not that the fan didn't work-- there's NO FAN!). Electrical outlet(s) burned and partially overheated/melted). Door didn't latch fully without a push, so if you left and forgot to make sure it latched, your room could be entered without a card/key. And the elevator was so slow it made taking the stairs seem easier.
I sat in the lobby one (of five) nights, alone, talking on the phone so my son could watch TV in the room. No one else in lobby but I was told at 11:30 that "the lobby closes at 11:00." Seriously? I have to leave? The LOBBY? How the hell does a LOBBY close?! The TV was on, FFS. I think the clerk just wanted her privacy so made up THAT rule on the spot.
All in all, a pretty bad experience.