Once I got to the hotel room, I unpacked some of my stuff only to find out that the electrical window doesn’t come down with the remote and the remote is broken. Also, in the first room, the temperature is fixed for 65° only it doesn’t go any lower and there’s no ceiling fan. So they had to change my rooms. They change my rooms to the room next-door and that room the remote worked for the window but again there was no ceiling fan and the temperature does not go down past 65 so I knew my sleep was not going to be comfortable. Then the bedding does not include a blanket only sheets. Once I checked the restroom, there was a lot of rust or mildew around the tub that should’ve been clean that wasn’t cleaned. I stayed for , two nights and three days and no one came to the room to clean the room while we left the room. We had dirty towels from showers on Friday and showers on Saturday that no one picked up. I had to call down to the front desk two times for towels. And , when I asked for towels, the front desk told me to bring my dirty towels to the front. As far as customer Service it was not great. It could’ve been better, but the location is good.