神秘圣卢西亚 - 罗雅顿酒店有游泳池吗？

是的，此住宿设有1 个室外游泳池。游泳池开放时间：8:00–18:00。

神秘圣卢西亚 - 罗雅顿酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

神秘圣卢西亚 - 罗雅顿酒店的停车费是多少？

该住宿免费提供自助停车。

何时可在神秘圣卢西亚 - 罗雅顿酒店办理入住？

开始办理入住：15:00；停止办理入住：23:30。可安排提前入住，须支付 USD 50 的费用（取决于客房供应情况）。超过规定时间后恕不安排入住。

何时可在神秘圣卢西亚 - 罗雅顿酒店办理退房？

退房时间为 11:00。延迟退房收费 USD 50.00（视客房供应情况而定）。

神秘圣卢西亚 - 罗雅顿酒店提供全包式服务吗？

此度假村的部分房价计划为全包式。

神秘圣卢西亚 - 罗雅顿酒店的地址在哪里？

这家海滩度假村位于罗德尼湾，地处娱乐区，距离瑞德特海滩和圣卢西亚飞溅岛水上公园步行不到 5 分钟。而且，距离罗德尼湾码头和圣若瑟劳工天主教堂不到 5 公里。

神秘圣卢西亚 - 罗雅顿酒店

Q: 神秘圣卢西亚 - 罗雅顿酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: 神秘圣卢西亚 - 罗雅顿酒店的停车费是多少？

该住宿免费提供自助停车。

Q: 神秘圣卢西亚 - 罗雅顿酒店提供全包式服务吗？

此度假村的部分房价计划为全包式。

2/10 糟糕

Gloria

与家人及幼儿出行

2024 年 7 月 31 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

My stay at Mystic by Royalton in St. Lucia was extremely disappointing. The resort is below standards, has recently been bought out by Royalton and will be shutting down for demolishing starting August. Old and broken fixtures throughout, indicating a severe lack of maintenance. Walls were moldy and demonstrated water damage. The resort was filthy. The customer service was poor, with unprofessional staff who did not seem to care about guest satisfaction. The food was disgusting and barely edible, far from what you would expect at a resort, overall experience very unpleasant. I would not recommend this resort to anyone seeking a comfortable and enjoyable stay. Rating -0

2024 年 7 月入住 6 晚

4/10 很差

Zenobria

与配偶出行

2024 年 7 月 20 日

不满意：员工和服务、服务设施、住宿条件和设施

Property closing down in a week. Conditions were poor. The price I paid is extremely ridiculous for what I received. I want a partial refund

2024 年 7 月入住 5 晚

8/10 还可以

真实旅客

2024 年 7 月 18 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

This is my second stay at Mystique. This time I spent more days. At the main restaurant I requested a sprite during lunch, i watched the waitress pass me over & over. I left the restaurant and didn’t receive the drink. I would understand if the restaurant was busy but it wasn’t for her to not serve. The phone lines were down from check in to check out. Thank God I had mins on my cell phone I had to call front desk to request towels that house keeping missed.

2024 年 7 月入住 6 晚

10/10 超赞

Frantzlodmahere

2024 年 7 月 18 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Very friendly and welcoming staff

2024 年 7 月入住 5 晚

6/10 一般

De-anne

商务旅客

2024 年 7 月 3 日

满意：员工和服务，清洁度

不满意：住宿条件和设施

The room was really nice and spacious which I truly enjoyed. The hotel overall could use some TLC to upgrade the facilities like the public bathrooms. The food also left a lot to be desired especially for the price that was charged. The staff was very friendly and welcoming but that would not be enough to get me to stay there again.

2024 年 6 月入住 4 晚

2/10 糟糕

Ashish

2024 年 6 月 25 日

不满意：清洁度、员工和服务、住宿条件和设施

There was no maintainence in the property and the property staff were unprofessional

2024 年 6 月入住 2 晚

4/10 很差

真实旅客

商务旅客

2024 年 6 月 4 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Cockroaches in the room. Food is so-so. No AC near the bed. Anyway it’s closing in July.

2024 年 5 月入住 7 晚

10/10 超赞

Shadae Lashonda

与配偶出行

2024 年 4 月 29 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Deff need transport it’s a hour and a half from airport

2024 年 4 月入住 3 晚

10/10 超赞

Chandra Kant

与配偶出行

2024 年 4 月 17 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Friendly staff

2024 年 4 月入住 5 晚

2/10 糟糕

Roula

2024 年 4 月 6 日

满意：清洁度

不满意：住宿条件和设施，员工和服务

THE STAFF AT RECEPTION ARE RUDE AND UNACCOMMODATING. IT TOOK ME 4 HOURS TO CHECK IN AND THEY CHARGED UNREASONABLE AMOUNT TO ADD ON A GUEST AND THEY SAID THAT IT WAS NOT ALL INCLUSIVE PACKAGE WHICH IS WHAT I THOUGHT I HAD PAID FOR! THE ROOM IS RUN DOWN AND THEY PLAN TO DEMOLISH THE PROPERTY IN 4 MONTHS. THE ROOM’S GLASS DOOR TO THE BALCONY DID NOT LOCK AND THEY NEVER FIXED IT! THE BEACH WAS NICE BUT THE WATER WAS NOT CLEAR! THEY NEED NEW FRONT DESK STAFF AND MANAGEMENT! THEIR LACK IF CARE AND CONCERN WAS TERRIBLE. FRONT DESK STAFF: GRETA/JULIA. ELIJAH SEEMED TO CARE BUT WAS POWERLESS TO DO ANYTHING AND DISAPPEARED FOR LONG PERIODS OF TIME!

2024 年 3 月入住 3 晚

6/10 一般

Marla K.

2024 年 3 月 24 日

不满意：住宿条件和设施

2024 年 3 月入住 7 晚

6/10 一般

Kenneth

2024 年 3 月 17 日

满意：清洁度

It does have a very nice beach.

2024 年 3 月入住 6 晚

10/10 超赞

Cerasela

2024 年 3 月 16 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The property has a beautiful beach and the grounds are immaculate. We had a great stay!

2024 年 3 月入住 9 晚

4/10 很差

Zachery Christopher，Cobourg

与家人出行

2024 年 3 月 10 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

Beach is beautiful but the hotel is a dump with terrible food and no entertainment. Thankfully it is being torn down in a few months.

2024 年 3 月入住 7 晚

4/10 很差

Mario

与配偶出行

2024 年 2 月 29 日

不满意：清洁度、服务设施、住宿条件和设施

This was the catfish of all hotel stays. If you are looking for the resort in the pictures, you won’t find it at this hotel. The rooms are from the 1920’s- completed with a clean line of mold on their shower curtains. Not to mention the toilet we had to keep fixing to make the water stop running. They have 1 restaurant at night that is only open 4 nights a week. The buffet is subpar. Mahi’s is a tiny shack open for lunch and was the only decent food. The staff was friendly. We tried to leave after night one but there were no openings at the 5 other resorts we attempted to book. Completely disappointed in the product we were sold vs what we actually got- not to mention for the money we paid.

10/10 超赞

Rebecca

2024 年 2 月 28 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2024 年 2 月入住 3 晚

2/10 糟糕

Dmytro

与家人出行

2024 年 2 月 25 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

Stay away Old property with untrained personal One restaurant with limited selection, Flies at buffet. Worst all inclusive hotel I ever booked

2024 年 2 月入住 1 晚

2/10 糟糕

Blinera

2024 年 2 月 24 日

不满意：清洁度、员工和服务、住宿条件和设施

2024 年 2 月入住 6 晚

2/10 糟糕

Dmytro

与家人出行

2024 年 2 月 23 日

We pay premium for this vacation Do not treat this hotel as all inclusive hotel Third class hotel with untrained and unwilling to work personal. Flies at buffet area, one restaurant that you need to book every day for dinner with limited selection Every day was something wrong: when we arrived bell boy bring us to dirty room that takes them another hour to clean up, another day they just skip cleaning our room an we get new towels only at 7 pm No premium drinks, only cheap local staff. If you really want not to ruin your vacation stay away from this place

2024 年 2 月入住 6 晚

2/10 糟糕

Noah

2024 年 2 月 21 日

不满意：住宿条件和设施

2024 年 2 月入住 7 晚

2/10 糟糕

Mel

2024 年 2 月 19 日

满意：员工和服务，清洁度

不满意：客房舒适度，住宿条件和设施

Do not recommend

My husband and I just returned from an 8 night stay and wanted to leave on day 2. The positive… the staff was wonderful and so helpful, we can’t say enough about the people. The beach was beautiful and is where we spent a majority of our time. Get up early to ensure you get an umbrella - it’s worth it! The negative….the resort was falling apart. We had water dripping from the ceiling (we were on the first floor), no hot water on night 2 and no cold water on night 8. We had to move rooms as did a few of the other guests we happened to meet. Some rooms are more updated than others. The food was absolutely horrible and they never changed the menu. We gave up on the all inclusive and went off the property for every meal. I would not recommend this place for anyone who feels like good food and quality wine are a key aspect of a good vacation.

2024 年 2 月入住 8 晚

10/10 超赞

Lori

与配偶出行

2024 年 2 月 17 日

满意：员工和服务，清洁度

Beautiful beach, good buffet, excellent balcony on ocean front, rooms need a little sprucing up, no TV in bedroom

2024 年 2 月入住 5 晚

10/10 超赞

Elsa

与配偶出行

2024 年 2 月 7 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The property is clean and well kept. Loved the pool and swim up bar.

2024 年 1 月入住 6 晚

2/10 糟糕

Trevor

2024 年 2 月 4 日

2024 年 2 月入住 3 晚

8/10 还可以

Bree

2024 年 1 月 28 日

满意：清洁度、员工和服务、住宿条件和设施

不满意：客房舒适度

Great resort. The food and drinks were great! Only complaint is the resort lost all water on the last day and no one could shower or flush toilets.

2024 年 1 月入住 4 晚

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神秘圣卢西亚 - 罗雅顿酒店

Mystique St Lucia by Royalton

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关于神秘圣卢西亚 - 罗雅顿酒店的点评

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还可以

8.4/10

8.4/10

7.2/10

7.2/10

7.4/10

点评

2/10 糟糕

Gloria

Gloria

4/10 很差

Zenobria

Zenobria

8/10 还可以

真实旅客