First of all, they don’t understand you no matter what you say or translate, you can literally bring a translator and the staff just doesn’t understand ANYTHING. Our room needed wifi set up so I took a nap in my room and was suddenly woken up by extremely loud staff talking and laughing extremely loudly while they set up the wifi, one of them was on the phone right next to my bed just talking, I was dumbfounded! Upon their exit they slammed the door TWICE! When I complained they didn’t understand anything I was saying so I didn’t bother at this point! My bathroom door was broken so they brought someone to fix it, the fixer climbed on a broken wooden ladder and it snapped mid work, leaving chips of wood all over my room, yes I stepped on some! Thankfully it didn’t injure me.. they eventually fixed it but I am never ever returning to this hotel, be warned.