It was difficult to find the place because neither Expedia or the host included in their directions that it was inside a gated community! I called the hotel several times and no answer. So that part was frustrating. Once we arrived the caretaker of the hotel was very nice. The room was clean. But then in the evening the water shut off! I know Guate can have water issues sometimes, so we understood. But the hosts could have been more attentive and at least provided us with water bottles so that we could have at least brushed our teeth, flushed toilet, etc. In sum, we were not very happy with our stay and in the future would not stay here again.
Carolyn
2025 年 2 月入住 1 晚
4/10 很差
Adriana
2025 年 2 月 7 日
满意:清洁度
不满意:员工和服务
No volvimos a ver a ningún encargado y no nos sirvieron el desayuno
El baño es compartido
Adriana
2025 年 2 月入住 1 晚
10/10 超赞
ROBERT
2025 年 1 月 27 日
ROBERT
2025 年 1 月入住 1 晚
8/10 还可以
Andres
与配偶出行
2025 年 1 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Closed to the airport! Convenient If you want to stay for one night
Andres
2025 年 1 月入住 1 晚
10/10 超赞
Rashmi,Calgary
2025 年 1 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
The staff and the owner is too kind. I reached Guatemala city very early morning and they let me stay in the common area. And even on the day of checkout they let me stay in the common area even after checkout. Since I have a baby, it was very convenient for me. The owner or the person who runs this place is very kind. Also, the place is clean, quiet and safe. there is a play area in walkable distance, which my son enjoyed thoroughly.
Rashmi
2024 年 12 月入住 2 晚
10/10 超赞
Marcia
2024 年 12 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Marcia
2024 年 12 月入住 1 晚
10/10 超赞
Kenny
2024 年 11 月 24 日
满意:住宿条件和设施,员工和服务
I want to say that the places was super clean and staff was great.