Hotel is situated in the middle of a park, the closest you can get to by public transport is the gate of the park Andre the hotel will send you a buggy to pick you up. You have to call the reception and wait at the waiting room provided by the hotel at the gate of the park.
Check In was reasonable, staff wasn’t too helpful in the process, we ended up getting lost on our way to the room and ended up in the lobby for help again.
Rooms were well decorated and clean, beautiful garden, it would be lovely to get a room facing the pond with a patio.
Overall it wasa good hotel but it could be a pain getting transport out of the hotel when you don’t have a driver.
真实旅客
10/10 超赞
Ni
2018年04月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
環境好,安靜
Ni
10/10 超赞
xiaotian
2017年08月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
桂林必选
非常棒的服务非常棒的环境,在植物园的中心位置。中式的庭院花园,十分舒适惬意。以客人为本的服务理念给客人完美的住宿体验。我提了一个关于餐厅的小建议,没想到酒店领导格外重视,在我离店后还联系我。总之如果我再来桂林,一定会选择这个酒店。 unique and impressive hotel in a botanic garden with great service! Best in Guilin! I will definitely return!
It's the best hotel I stay in Guilin. The quiet and fantastic environment and Chinese style room were really impressed. Room was big and comfortable. Staff were polite and helpful. I will definitely return again if I go to Guilin in future.
Amazing doesn’t even get you half way! This is an incredible hidden gem in Guilin. Nestled in the middle of the botanical gardens, this hotel is perfect! 10 stars! The staff is warm and welcoming and incredibly friendly and helpful, even for the non-Chinese speaking guests. The staff went above and beyond at every turn. This is a must stay if you get the chance. The rooms are huge the bed and pillows incredibly comfortable. I haven’t slept this well in years. The included breakfast was delicious, they have a pool and a pool table, table tennis and a billiards table as well. Laundry machines which are free for guests. They have it all.
Mark
2024 年 7 月入住 3 晚
8/10 还可以
Anita
与家人出行
2024年05月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely botanical park setting
Lovely big spacious room in park setting with attentive service. On arrival, the access to this hotel is a little confusing to English speakers as it’s inside the park and GPS is not accurate. Taxi driver dropped us at shopping mall next door.