We had a great time but issues with our unit. No power in the master as well as several kitchen outlets. The ice maker didn’t work, and no trays! The door was ajar when we arrived which was a little odd. We put in a repair request but never heard back or saw any attempt at repairing. The lazy pool is fun but only 1.5ft deep for all of you adult travelers. It had a lovely view, but when paying $$ it’s nice to be able to watch a movie in bed (no power! No reading lamps!)
Kaaren
2023 年 9 月入住 2 晚
10/10 超赞
Mark
与家人出行
2023年09月23日
满意:清洁度、服务设施、住宿条件和设施
Great pools and lots to do. Great location
Mark
2023 年 9 月入住 4 晚
8/10 还可以
Sheree
与家人出行
2023年09月23日
满意:服务设施
The most relaxing vacation ever.
Sheree
2023 年 9 月入住 5 晚
2/10 糟糕
Brian,Slidell
2023年09月1日
不满意:住宿条件和设施
We did a three day rental and had NO air conditioning for the first two days in the month of August with record breaking temperatures and a heat index in the high 90's. We reported it immediately after checking in and we were told we had to wait until the next morning after 9 to have it looked at. The unit had to be completely replaced. We were told it was fixed so we came back to our room only to find out that it was still not cooling down. They had to call out another technician and this time we were told that the duct work was bad and it wasn't the AC. Needless to say we had no AC until 10 p.m on day 2 and it was barely working and unable to cool the unit down properly. We were told we would be compensated and now the hosting company Hosteeva is refusing to issue a refund as indicated during our stay. There were other issues and broken items that we reported as well. Overall our experience was not a good one and we spent a majority of our vacation dealing with repairs when we should have been enjoying our time off.
Brian
8/10 还可以
Kimberly
与家人出行
2023年08月26日
满意:客房舒适度
不满意:清洁度
A little disappointed
The stay was good, however, there were pests (roaches) in the unit. The power cord to the cable box in the bedroom with the twin beds was missing. Lastly, the power button to the jacuzzi in the Master bedroom was very difficult to push/turn on.
Would definitively visit again with the hope that these issues will be addressed and remedied.
Kimberly
2023 年 8 月入住 2 晚
10/10 超赞
Robin
2023年08月6日
Robin
2023 年 8 月入住 3 晚
10/10 超赞
Kristine
与家人出行
2023年07月22日
满意:客房舒适度
Kristine
2023 年 7 月入住 4 晚
10/10 超赞
Angela
与家人出行
2023年06月5日
满意:清洁度、服务设施、住宿条件和设施
This place is beautiful. Will definitely stay again in the future.
Angela
2023 年 6 月入住 3 晚
6/10 一般
Jose r
2023年05月11日
满意:住宿条件和设施,清洁度
We love caribe resorts and stay here often. We booked a 2 bedroom because they don’t have 1 bedroom units. We’re a married couple and share bedroom and bathroom. Caribe boasts large master suites with huge master bath, 2 sinks and walk-in shower. We were upgraded to a much larger unit but the master suite was locked off from use by the owners. . So no king size bed and using separate bathrooms without walk-in shower. Inconvenience and not as comfortable.
Jose r
2023 年 5 月入住 3 晚
10/10 超赞
Garrett
2023年05月4日
Garrett
2023 年 4 月入住 3 晚
6/10 一般
DONNA,Georgetown
与家人出行
2023年05月3日
满意:住宿条件和设施
不满意:服务设施
Location was great grounds were very nice
DONNA
2023 年 4 月入住 2 晚
6/10 一般
Angela
2023年04月18日
Angela
2023 年 4 月入住 4 晚
8/10 还可以
Kimberly
与家人及幼儿出行, 与家人出行
2023年03月18日
满意:服务设施,清洁度
There needs to be more furniture in the living room. One couch and two SMALL chairs that sit low was not enough for a family.
Kimberly
2023 年 3 月入住 3 晚
10/10 超赞
Eileen
与家人出行
2023年02月20日
满意:清洁度、服务设施、住宿条件和设施
Need more signage to find appropriate stairs from lower par,ing lot
Eileen
2023 年 2 月入住 6 晚
10/10 超赞
Christine
2023年02月6日
满意:清洁度、服务设施、住宿条件和设施
Christine
2023 年 2 月入住 2 晚
4/10 很差
Jessica
2022年12月28日
满意:服务设施,清洁度
不满意:住宿条件和设施
Jessica
2/10 糟糕
Jason
与家人出行
2022年10月14日
不满意:清洁度、服务设施、住宿条件和设施
None of the pools were heated. So the water was unbearable and nobody was able to enjoy it. The hot tubs were always full of kids since the pool were so cold and when you was able to get into the hot tub the water was luke warm! There was supposed to be a putt putt area & that was taped off along with one of the inside pools that was taped off. The bar/concession closed @6 and wasn’t open on Monday either but stated on the hours of operation that it is open everyday.