艾拉游轮酒店

5.0 星住宿

Era Cruises

豪华游轮,提供全套 SPA 服务和免费早餐

选择日期以查看价格

艾拉游轮酒店的照片库

室外游泳池
2 间酒吧/酒廊
会议设施
皇家套房, 露台 | 客房内保险箱、遮光窗帘、隔音、床单
家庭套房, 1 间卧室, 阳台, 海洋景观 | 客房内保险箱、遮光窗帘、隔音、床单

点评

9.2/10
非常棒

热门服务设施

  • 酒吧
  • 含早餐
  • 健身房
  • 洗衣设施
  • 客房清洁服务
  • 送餐服务
每晚 CNY2,395
总价为 CNY2,716
6 月 2 日 - 6 月 3 日
总价中包含税费

客房选择

可用的客房筛选条件
显示 5 种房型中的 5 种

套房, 连通房 (Private Balcony)

特色亮点

阳台
隔音
空调
电视
独立卧室
遮光窗帘
坐浴桶
私人浴室
  • 90 平方米
  • 可容纳 4 人(按实际入住人数收费)
  • 1 张双人床和 2 张单人床

家庭套房, 1 间卧室, 阳台, 海洋景观

特色亮点

阳台
隔音
空调
电视
独立卧室
遮光窗帘
坐浴桶
私人浴室
  • 海洋景观
  • 55 平方米
  • 可容纳 3 人(按实际入住人数收费)
  • 1 张大床和 1 张大号单人床

套房, 1 张特大床, 露台

特色亮点

阳台
隔音
空调
电视
独立卧室
遮光窗帘
坐浴桶
私人浴室
  • 53 平方米
  • 可容纳 2 人(按实际入住人数收费)
  • 1 张特大床

套房, 露台 (Balcony)

特色亮点

露台
隔音
空调
电视
独立卧室
遮光窗帘
坐浴桶
私人浴室
  • 海洋景观
  • 47 平方米
  • 可容纳 2 人(按实际入住人数收费)
  • 1 张特大床或2 张大号单人床

皇家套房, 露台

特色亮点

阳台
隔音
空调
电视
独立卧室
遮光窗帘
坐浴桶
私人浴室
  • 58 平方米
  • 可容纳 2 人(按实际入住人数收费)
  • 1 张特大床

街区简介

地图
No 19B, Terminal 2, Lot 2 Tuan Chau Port, Ha Long, Quang Ninh

附近有什么?

  • 团洲海滩 - 步行 9 分钟 - 0.8 公里
  • 海豚俱乐部 - 步行 10 分钟 - 0.9 公里
  • 团洲露天剧场 - 步行 10 分钟 - 0.9 公里
  • 下龙夜市 - 车程 10 分钟 - 9.1 公里
  • 龙公园 - 车程 15 分钟 - 13.2 公里

周边介绍

  • 距嘎哈隆站 16 分钟车程
  • 吉碑机场 (HPH) - 48 分钟车程

餐厅

  • ‪Bunny’s - ‬步行 8 分钟
  • ‪Magnolia Restaurant - ‬车程 11 分钟
  • ‪Ẩm Thực Làng Chài Hạ Long - ‬车程 11 分钟
  • ‪Diamond Restaurant - ‬车程 10 分钟
  • ‪E-Coffee Trung Nguyên Marina Hotel - ‬车程 11 分钟

住宿简介

艾拉游轮酒店

位于海边的豪华游轮
在艾拉游轮酒店,您可享受免费欧式早餐、露台和干洗/洗衣服务。富有冒险精神的旅客可能会喜欢游轮中的钓鱼活动。犒劳一下自己,在店内水疗中心享受面部护理或身体护理。店内餐厅提供早餐、午餐和晚餐。体验24 小时健身中心,参与划皮艇等丰富活动。所有住客均可使用公共区域免费 WiFi和2 间酒吧。
此游轮提供的其他礼遇包括:
  • 机场接机服务(收费)、会议室和电梯
  • 24 小时前台服务、礼品店和无烟场所
  • 行李员/门卫服务、烧烤炉和行李寄存
  • 在住客点评中,员工服务获得了很高的评价。
客房特色
艾拉游轮酒店的所有客房均提供24 小时客房服务和空调等舒适设施/服务,还有保险箱和隔音墙等设施/服务。
更多客房便利设施/服务还包括:
  • 浴室配备按摩浴缸和坐浴盆
  • 阳台、电热水壶和每日客房清洁服务

语言

英语、越南语

同类型住宿

住宿服务设施

网络

  • 部分公共区域提供:免费 Wi-Fi

停车设施和交通

  • 7:30 到 10:00 提供机场接机班车(收费)
  • 提供区内班车(收费),最远可至 160 公里
  • 游轮码头班车(收费)
  • 店内提供有限停车位

餐饮

  • 每日 6:00 至 7:00 提供免费欧式早餐
  • 1 家餐厅
  • 2 家酒吧/酒廊

休闲活动

  • 24 小时健身房
  • 钓鱼
  • 公共区域有电视
  • 皮划艇活动
  • 全套 SPA 服务

家居型

  • 隔音客房

便利设施

  • 24 小时前台服务
  • 礼品店/报摊
  • 前台提供保险箱
  • 行李寄存

住客服务

  • 干洗/洗衣服务
  • 观光和订票协助
  • 客房清洁(每日)
  • 礼宾服务
  • 行李员/门卫
  • 夜床服务

商务服务

  • 会议室

室外

  • 露台
  • 烧烤架

全套 SPA 服务

  • 1 间护理室
  • 面部护理
  • 情侣护理室

无障碍设施

  • 电梯

其他

  • 无烟住宿
  • 宴会厅

客房服务设施

卧室

  • 提供床单
  • 遮光窗帘

浴室

  • 按摩浴缸
  • 吹风机
  • 淋浴/浴缸组合
  • 免费洗护用品
  • 私人浴室
  • 提供毛巾
  • 拖鞋
  • 浴袍
  • 坐浴盆

娱乐

  • 电视

餐饮

  • 24 小时客房送餐服务
  • 电热水壶
  • 咖啡壶/茶具
  • 免费瓶装水

其他

  • 保险箱
  • 电话
  • 隔音客房
  • 空调

政策

入住

开始办理入住:11:30;停止办理入住:正午
住客需年满 18 岁

退房

9:30 之前退房

特别入住说明

住客必须经班车转车才能到达住宿地点;必须使用预订确认邮件上的联系方式,至少在出行前 72 小时联系住宿接待方安排接送事宜。
此住宿接待方提供游轮码头和机场接送服务(可能会额外收费)。如需安排接客服务,住客必须使用预订确认邮件上的联系信息,在抵达前 72 小时联系住宿接待方
住客请提前联系住宿接待方以获取入住说明;前台工作人员将在客人到店时接待。
该住宿不可在工作时间以外办理入住手续
请在抵达前至少 24 小时使用预订确认邮件上的信息联系住宿接待方,以安排入住事宜
如有疑问,请使用预订确认信上的信息联系住宿方。
住客须提前 3 天联系该游轮,安排从河内至老城区的接送服务,乘坐汽车需要 2.5 小时。每天提供从河内到海防的往返接送服务,出发时间为 9:30,费用为每人 USD 40。乘坐游轮后将搭乘面包车返回河内。

进入方式

前台

宠物

不可带宠物

儿童及加床

欢迎儿童入住。
1 名 4 岁及以下儿童可免费入住,前提是这名儿童与父母或监护人同住一间房并共用现有床褥。
不提供折叠床/加床。
不提供儿童床(婴儿床)。

该住宿接受的付款方式

重要信息

费用

您需要到店支付以下费用。费用可能包含适用的税费:

  • 圣诞前夕(12 月 24 日)晚宴/每位成人:VND1362000.00

这里已包括住宿向我们列出的全部收费项目。

其他项目

  • 机场接送费:每辆车 VND940000

上面所列内容可能并不完整。这些费用和押金可能不包括税款,并且可能会随时发生变化。

您需知道

可能需收取加人费用,具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件(带照片)和信用卡、借记卡或缴付现金押金,以便于支付其他杂项的费用
特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
此住宿接待方接受以信用卡付款;恕不接受现金
请注意,文化规范和住客政策可能因国家/地区和住宿而有所不同。列出的政策均由住宿提供。
5 至 12 岁儿童与 2 名成人同住一间小屋,需支付成人住宿费的 50%(每间小屋仅限 1 名儿童);而 2 名 12 岁及以下儿童一同入住独立小屋则需支付住宿全费的 75%。13 岁或以上儿童须入住独立小屋,并支付住宿全费。

其他注意事项

当地法律可能不允许未婚住客同住一间客房。如果酒店有要求,住客需提供结婚证。
只有经过登记的住客才可进入客房。

住宿的其他常用名称:

Era Cruises Boat Hai Phong
Era Cruises Hai Phong
Era Cruises Cruise
Era Cruises Ha Long
Era Cruises Cruise Ha Long

常见问题

艾拉游轮酒店允许宠物入住吗?

不可以,该住宿不允许宠物入内。

艾拉游轮酒店住宿费用是多少?

截至 2025 年 5 月 17 日,我们找到的艾拉游轮酒店 2 位成人 1 晚最低价是 US$327.39(不含税费),入住日期是 2025 年 6 月 9 日。这个价格基于我们在过去 24 小时内找到的,未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期,可以看到更加准确的价格。

艾拉游轮酒店的停车费是多少?

停车位数量有限。

何时可在艾拉游轮酒店办理入住?

开始办理入住:11:30;停止办理入住:正午。 超过规定时间后恕不安排入住。

何时可在艾拉游轮酒店办理退房?

退房时间为 9:30。

艾拉游轮酒店提供前往机场的班车吗?

是的,提供从机场到酒店的班车。每辆车费用:VND 940000。

艾拉游轮酒店的地址在哪里?

该船在您入住期间至少有部分时间从下龙启航巡游。

关于Era Cruises的点评

点评

9.2

非常棒

10 分 - 超赞。65 条好评,共有 91 条点评
8 分 - 还可以。13 条好评,共有 91 条点评
6 分 - 一般。10 条好评,共有 91 条点评
4 分 - 很差。1 条好评,共有 91 条点评
2 分 - 糟糕。2 条好评,共有 91 条点评

8.8/10

清洁度

9.6/10

员工和服务

9.0/10

服务设施

8.6/10

住宿条件和设施

7.8/10

环保

点评

10/10 超赞

ShawnLin,Taichung, Taiwan

与家人及幼儿出行, 与家人出行, 与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
房間空間配置非常寬敞舒適,所以服務生都非常優秀!
2019 年 2 月入住 1 晚

10/10 超赞

Pawel

团体旅客, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing cruise, huge cabins, superb food
2025 年 3 月入住 1 晚

4/10 很差

真实旅客

与家人出行
不满意:清洁度、住宿条件和设施、客房舒适度

Nem de longe um Cruzeiro de luxo

Escolhemos este barco pois ele parecia novo, apenas parecia. Nosso quarto tinha cheiro de esgoto, o chão era grudento, como se algo tivesse sido derramado e ninguém limpou, e havia apenas 1 tomada funcionando no quarto inteiro, e esta estava com fios expostos e desmontando da parede. A comida do almoço do primeiro dia era boa, agora as jantas eram horríveis, assim como o café da manhã, que servia apenas pão com manteiga. Outra questão foi o transfer que reservamos através da empresa do Cruzeiro, indo e voltando de Hanoi. Solicitamos a volta para o aeroporto e em nenhum momento foi nos dito que não seria possível levar até lá, e no momento que soubemos que não levariam até o aeroporto e sim só em Old Quarter, foram ríspidos ao tentar resolver, colocando a culpa em nós, os hóspedes. Assim como foi a reação da equipe do barco ao ver nossa avaliação que eles mesmos pediram para fazermos. A melhor parte sem dúvidas foi o passeio a Viet Hai/Cag Village, que era terceirizado. A comida foi muito boa do almoço, assim como o passeio em si.
2025 年 2 月入住 2 晚

10/10 超赞

Steve

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The surrounding areas of ha longbay are beautiful. The staff were great.
2025 年 1 月入住 2 晚

2/10 糟糕

Kieu-Chau

满意:员工和服务
不满意:住宿条件和设施,清洁度
2024 年 12 月入住 1 晚

6/10 一般

Reid

满意:清洁度、员工和服务、住宿条件和设施
2024 年 11 月入住 1 晚

8/10 还可以

Taryna

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was beautiful in the bay and the boat itself was very nice. The rooms were clean and comfortable. The staff were helpful and friendly. There is a lot of wait and travel involved and the activities are basic but if you want to relax with beautiful views its perfect.
2024 年 10 月入住 1 晚

6/10 一般

cindy

与家人出行
The staff contacted me on what’s app the night before around 10 pm to let me know that they were putting us on another cruise, I was upset they waited so long to let me know but they assured us the cruise ship was very similar to the cruise ship I originally booked and only been in operation since last year December 2023 but when we got on the cruise ship it was pretty obvious the cruise ship had been running longer than that. Even though the cruise ship was still in good condition there were obvious signs of wear and tear that to me made it hard to believe that it was running less than a year. The transportation to the cruise ship was horrible, they packed over 50 people on to a smaller boat, there was no air circulation and it was so hot, humid, and hard to breathe. The typhoon had just came by a few days prior so there was quite a bit of trash in the bay and they didn’t let us be in Halong Bay at all, we were only able to cruise Lanha Bay which is understandable because there was still so much trash and debris. No wifi available on the boat. Food was ok. Staff on the other hand was very nice and tried to be as accommodating as possible.
2024 年 9 月入住 1 晚

10/10 超赞

Scott

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

Excellent cruise with attentive crew.

Excellent trip!! The crew were great, especially Vinnie! Would highly recommend this cruise for two nights.
2024 年 8 月入住 2 晚

6/10 一般

Francesco

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

Quasi bene

Avevo questa prenotazione fatta su Hotels.com ma per avere informazioni su dove andare e per la conferma della prenotazione 3 gg prima non c'era un numero WhatsApp facile da trovare. Avevo un numero di telefono e un numero di fax😂😂😂😂 ma esiste ancora chi usa il fax?! Fortunatamente mi ha aiutato la reception dell'Hotel precedente che ha chiamato 3 volte prima che confermassero la mia prenotazione. La nave era bella, ma per raggiungerla dal porti c'è voluto quasi un ora. Non abbiamo fatto le escursioni perché non eravamo in forma ma sulla nave siamo stati bene. Abbiamo fatto un body massage e credo sia stato uno dei migliori tra Vietnam e Thailandia.personale simpatico e cordiale, cibo tanto ma senza anima, neanche nelle peggiori mense. All'arrivo al porto ho avuto un problema di connessione per cercare di contattare la compagnia che mi doveva portare a Ninh Binh e mi hanno trattato come se ormai non gliene fregava più nulla una volta finito il soggiorno
2024 年 4 月入住 2 晚

10/10 超赞

Marthe Røli

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 3 月入住 2 晚

8/10 还可以

Yann

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

Agréable croisière

Très grande et belle cabine, nous avons été surclassés en exécutive suite. Quelques bémols : le jacuzzi ne fonctionnait pas, la porte donnant sur le balcon ne se verrouillait pas et la safety box n’existait pas. Le ménage de la cabine bien que demandé le 2è jour avait été oublié et les activités après le dîner inexistantes à part la pêche aux calamars. Les plus : le personnel est adorable même s’il est parfois difficile de comprendre leur anglais, Les repas sont très bons. La cabine est spacieuse avec une bonne literie. Nous avons passé une agréable croisière
2024 年 3 月入住 2 晚

10/10 超赞

Michael

满意:清洁度、员工和服务、住宿条件和设施
Great cruise of halong bay with amazing views. Boat is beautiful with a 5 star staff who go above and beyond. Would highly recommend this trip
2024 年 2 月入住 2 晚

10/10 超赞

Stuart

2024 年 1 月入住 1 晚

10/10 超赞

Woon Chooi

2023 年 12 月入住 1 晚

10/10 超赞

Thomas

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Överlag en bra båttur. Kryssning kan vi inte kalla det. Lyxig? Nja, lite att ta i. Kan behöva lite underhåll, men inget som stör. Rent och fint och vi sov gott. Mycket trevlig personal, utflykten dag 2 väldigt intressant. Tycker det fanns mat för alla (vi äter inte fiske el skaldjur).

6/10 一般

Gaganjot

满意:员工和服务
不满意:住宿条件和设施
Older cruise
2023 年 10 月入住 1 晚

10/10 超赞

Andrew

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

10/10 超赞

ZOHAR

满意:清洁度、员工和服务、客房舒适度

Great fun on the Era boat!

The boat cruise was a fantastic experience for us. We were impressed by the professionalism and kindness of the crew and manager, who went out of their way to accommodate our needs and preferences. The food was amazing and abundant, and the activities were entertaining and diverse. We loved the views, and the atmosphere. The only minor drawback was that some of the hotel amenities were a bit outdated and damaged. For example, the shower glass was cracked and he refrigerator in our room was malfunctioning. I would still highly recommend this boat cruise to anyone who is looking for a fun and memorable vacation.
2023 年 9 月入住 2 晚

6/10 一般

Sydney

团体旅客
满意:员工和服务
不满意:住宿条件和设施,服务设施
We really wanted to try a stay in Halong Bay for our trip and booked this cruise. However, our room was a little damaged. We had two twin beds, and one of the ottomans at the end of the bed had a massive yellow stain on it. In addition, one of the windows in our room had a long crack in it (it was probably around 4 feet long total and spanned most of the width of the window). Lastly, when we came in our AC wasn't working at all. Other than our room, the cruise felt very rushed and the food was plated / presented really well, but the quality of food was really low. Lots of chewy, poorly cooked meats. Our guide for the trip was fantastic and very outgoing, and loved his energy. However, everything else felt lack luster. In regards to travel, the schedule was not clearly communicated before the trip - we thought we would disembark around 930am and return to Hanoi around 1230pm, however we didn't dock at the marina again until 12pm. The shuttle service they provide to and from the marina also stops at a different, local place for a "bathroom break" for 30 minutes where it feels forced for tourists to buy souvenirs / food. This happened to us both on the way there and on the way back. Lastly, if you sit outside, you will be harassed by locals on boats trying to sell you snacks, drinks, etc. It was constant. Overall, we wouldn't book this cruise again. We would want to do 2 nights instead of 1, and try out a different cruise to see how the quality and experience might compare.
2023 年 9 月入住 1 晚

10/10 超赞

TAKUMA

满意:清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚

6/10 一般

Alias

It Was Just Okay, Not The Best.

I would not say it is a luxurious cruise. No swimming pool on the deck, and food selection is quite scarce especially for us, Muslims. The arrangement is not synchronized. I had been dealing with tons of emails before the departure and when I arrived, they still got my name wrong. The lead tour, Duck could have been slightly nicer (found him to be fierce and sometimes rude when asked more questions). The program and activities were a little bit boring. Took us swimming and kayaking in a dirty part of the ocean. My towel got stained during the trip, and when asked for a new towel from the guide, Andrew, he refused to lend another with an excuse only one towel for one guest (although there were only 5 people in our group and they had around 40 towels on the boat). Viet Hai Village was the only fun thing on the trip. People who only stay for 1 night will not do Viet Village and the Bat Cave is really boring. I found a one-night itinerary is a bit too rushing though. The only thing I liked was the bathtub with jacuzzi inside my room by the glass window. Other than that, it was just okay and it was not a great experience for me.
2023 年 8 月入住 2 晚

8/10 还可以

Ward

满意:客房舒适度,员工和服务
不满意:住宿条件和设施

Good

Good stay. The boat itself is dated but the staff is great, very strict timeline and good Cruise Manager.
2023 年 9 月入住 1 晚

6/10 一般

Rosanna

满意:住宿条件和设施,员工和服务
Service was good. Rooms are big and spacious. Food, cleanliness & A/C units definitely need improvement.
2023 年 8 月入住 1 晚

8/10 还可以

Ajay

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

Good experience

Overall the stay was good, the cruise has less Vegetarian food options and the rooms had no internal telephone connection.
2023 年 8 月入住 1 晚