Food is very good and the staff are.very nice and gelpful
真实旅客
2018 年 11 月入住 1 晚
10/10 超赞
Katherine
2018 年 11 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
excellent stay
a very warm welcome from staff, welcome drinks are served.
the rooms are in traditional japanese style. the architecture is great.
dinner and breakfast are served in a private room. it was very delicious.
Katherine
2018 年 11 月入住 1 晚
10/10 超赞
YC
2019 年 1 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent service, fantastic onsen. Location was perfect for exploring Owakudani, being right at the start of the rope line. Room was perfect with a great view of the mountains overseeing the village down below. Meals were very good. Being non-smokers, we did not encounter any issue even though the ryokan was advertised as smoking allowed. We were lucky to get a room, and would highly recommend.
YC
2019 年 1 月入住 2 晚
10/10 超赞
真实旅客
2018 年 12 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2018 年 12 月入住 1 晚
10/10 超赞
Jeff
2018 年 12 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent ryokan to stay at during your trip to Hakone, close to the cable car and ropeway
Jeff
2018 年 12 月入住 2 晚
10/10 超赞
Eunmee
2018 年 12 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
호텔주변 산책로
호텔자체는 친절하고 좋았으나TV체널에 한국채널이 없어 조금 아쉬웠고 주변의 산책로 같이 걸으며 구경할 수 있는 것이 없었음
Eunmee
2018 年 12 月入住 2 晚
10/10 超赞
真实旅客
2018 年 12 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Extremely convenient location, just outside Sounzan station. Beautiful, quiet, tranquil private onsen room. Excellent service. Dinner and breakfast was delicious.
真实旅客
2018 年 11 月入住 1 晚
10/10 超赞
Clement
2018 年 11 月 21 日
Gorgeous place, so relaxing. Especially enjoyed the meal and onsen.
Clement
2018 年 11 月入住 1 晚
10/10 超赞
Karl,Frankfurt
2018 年 11 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Sehr günstig zur Seilbahn gelegen. Daher gut mit öffentlichen Verkehrsmitteln zu erreichen und auch kurze Wege zu den Sehenswürdigkeiten.
Karl
2018 年 10 月入住 2 晚
6/10 一般
真实旅客
2018 年 11 月 3 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
真实旅客
2018 年 11 月入住 1 晚
10/10 超赞
真实旅客
2018 年 10 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Loved it
Magnificent food, superb service. Everyone was very kind and welcoming. This is a relaxing stay worth every penny. We hope to return one day.
真实旅客
2018 年 10 月入住 1 晚
10/10 超赞
TT,Sydney
2018 年 10 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
One of the highlights of our trip to Japan. Very convenient location. Excellent high quality traditional Japanese breakfast and dinner (Hida beef was melt in mouth delicious), great service and lovely hot spring baths.
TT
2018 年 10 月入住 1 晚
10/10 超赞
真实旅客
2018 年 10 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Memorable 'traditional' stay with modern comforts
Memorable (in a good way!) stay - this is a traditional Ryokan-style small Japanese hotel in the Hakone hillside - but recently built, so has modern facilities like aircon and en-suite bathrooms.
It wasn't clear from the hotels.com rate description, but it includes a fantastic 10-course set evening meal served in a private room which you eat wearing the provided kimonos. They cannot cater for vegetarians but can otherwise tweak the dishes to suit requirements.
Japanese breakfast is included too.
The rate includes access to the indoor and outdoor Onsens (hot springs) and I think they can set up private room-specific Onsen if you wish.
You sleep on a futon mat with duvet which they set up in your room while you are eating dinner - was comfortable.
This is a great place for a one-night stay in Hakone.
Things to be aware: little English is spoken. The hotel is next to Sounzan station (with "Ropeway"=cable car, and "cable-car" - which is actually a funicular train). There is also a bus just around the corner which goes to both Hakone and Odowara railway stations - which is not included in the Hakone Free Pass so is missing from the associated map (it is on Google Maps though).
Things the hotel could improve:
Much clearer information on getting to/from the hotel. And add a light you can switch off by the 'bed'.
真实旅客
2018 年 10 月入住 1 晚
8/10 还可以
fanny
2018 年 10 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very interesting the japanese Style hotel
fanny
2018 年 10 月入住 1 晚
10/10 超赞
Sam,Los Angeles
2018 年 9 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Impeccable service and courtesy from all the staff. The property is beautiful and clean. The food is amazing. I would come again!