Although the public onsen pool is out of service at the time we visit, it is still a lovely place to relax! Very good service and environment, also the in-room private onsen is really enjoyable! The dinner and breakfast is delicious and exquisite! Overall a really good place to stay!
Xerox
2025 年 1 月入住 1 晚
10/10 超赞
Chun huai
2025 年 1 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Thumbs up
Enjoyed very good dining experience in the hotel, the public bath area is big and clean, thanks for the service lady Miss Tsai to help us out in itinerary issues.
Chun huai
2025 年 1 月入住 1 晚
10/10 超赞
Kevin
2024 年 9 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Kevin
2024 年 9 月入住 2 晚
10/10 超赞
Yau Fung
与家人出行
2024 年 7 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Yau Fung
2024 年 7 月入住 1 晚
10/10 超赞
Xu
团体旅客
2024 年 7 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent food, service is very impressive. Clean room with hot springs bath tab inside room, private shuttle from station to hotel. Highly recommended.
Xu
2024 年 7 月入住 1 晚
6/10 一般
R
2024 年 7 月 12 日
R
2024 年 7 月入住 1 晚
10/10 超赞
Chan
与家人出行
2024 年 6 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All staff are extremely nice and professional. Everything was streamlined and you can really relax during the stay. Especially thanks to our lovely host, always showing pleasant smile and paying attention to details. It was indeed a very pleasant stay and a memorable one for my mom and I. Thank you for the hospitality and see you again soon !
This place was absolutely amazing, the experience, service and hardware are truly worth the price and the food was super! Definitely will visit here next time!! Miss Natsumi Morita(if I spelled right), was super friendly and kindly, our honer to have her as our waiter during stay. I would recommend everyone to stay here for at least one night when visit HAKONE.
It was an amazing experience. The building and surroundings look old but overall it was pretty clean. Service was top notch. Private onsen was really nice. Food was good. The only thing was we found 2 used cotton swabs under a table and behind one trash bin. Other than that, it was a legendary experience! 9.5/10