The hotel locates in a quiet place, with difficulties to find the location, no restaurants and other facilities around. No elevator as well.
If well prepared for all these inconvenience, this hotel is definitely worth a try, with its more than reasonable price.
The hotel rooms seems to be newly renovated, large size, very clean and comfortable. I love it so much, would come back again definitely 💕.
Ki Chi
2023 年 9 月入住 1 晚
6/10 一般
Daniela
团体旅客
2025 年 5 月 5 日
满意:清洁度
不满意:住宿条件和设施,员工和服务
Propiedad muy lejos de la estación de autobús/teleferico, 20 minutos a pie de subida, no ofrecen transporte ida o vuelta a la estación, sin personal entre 9 de la noche y 8 de la mañana, el personal no habla ni un poco de inglés y son groseros, no resuelven dudas, las instalaciones del hotel ya están anticuadas, televisión solo con 4 canales, no hay nada que hacer en el hotel ni en sus cercanías después de las 6 de la tarde.
Daniela
2025 年 5 月入住 1 晚
6/10 一般
Janna
与家人及幼儿出行
2025 年 5 月 3 日
满意:清洁度
不满意:员工和服务
We didn't feel welcome at all.
We arrived a little early with a little kid. Unfortunately we could not check in an hour before check in time even so the room was ready. No reason, no explanation.
The hotel seems very money oriented.
Everyone has to pay an extra fee for the
onsen, even if you don't plan to use it.
You have to pay if you want to leave your bags a couple hours after check-out.
Janna
2025 年 4 月入住 2 晚
8/10 还可以
MAKIKO
与家人出行
2025 年 4 月 29 日
满意:员工和服务,清洁度
お風呂のドアにカビが生えていました。
MAKIKO
2025 年 4 月入住 3 晚
8/10 还可以
Stephanie
与家人出行, 团体旅客
2025 年 4 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed staying here! Quiet and comfortable. I think it would be a lot easier to get around if stayed in Gora though. Also didn’t realize it was a shared bath (no shower/bath in room) but it was nice. There is also an additional fee you have to pay at the property for the bath (hot springs).
Stephanie
2025 年 4 月入住 3 晚
8/10 还可以
Claudia
与配偶出行
2025 年 4 月 8 日
满意:员工和服务、服务设施、住宿条件和设施
És un lugar tranquilo. A unos 15 minutos de una estación de bus y telesilla, y también de una atracción turística de interés. Hay tiendas, pero cuando fuimos muchas estaban cerradas. Casi no hay restaurantes alrededor, pero el hostal proporciona alternativas económicas (máquinas expendedoras).
Claudia
2025 年 4 月入住 2 晚
8/10 还可以
Rhys
2025 年 4 月 3 日
满意:员工和服务、服务设施、住宿条件和设施
Not the cleanest place I’d ever stayed in and it’s definitely dated but you get what you pay for. The rooms are huge western size, more than enough room for two people and to spread luggage everywhere too.
The gentlemen on reception was very polite and helpful, had a translation device to hand for a few of my more complex requests.
Rhys
2025 年 4 月入住 1 晚
8/10 还可以
Martin
与家人出行
2025 年 3 月 29 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Personal at Reception Not very friendly
Martin
2025 年 3 月入住 2 晚
2/10 糟糕
xing
2025 年 3 月 13 日
不满意:清洁度、员工和服务、住宿条件和设施
I reserved the room for 2080 Yuan at expedia.com. But when I got in the hotel, told me the charge is 2140 Yuan, 600 Japan Yuan difference, hotel didn’t give any explanation. Also in the room all of powers and power sockets by inserting room key to turn them on, that means you have keep lights on when you are sleeping if you use power plug to charge phone or connect sleep machine, that make me crazy.
xing
2025 年 3 月入住 2 晚
4/10 很差
Luca
团体旅客
2025 年 3 月 8 日
不满意:员工和服务、服务设施、住宿条件和设施
The price simply isn’t worth it.
There is no reason to pick this hotel over anywhere else in that area. The positive thing is the room is big (no shower). I will now list below the negative aspects of this accommodation.
- Staff are non existent, there is occasionally someone at the desk but never after 9pm. They are completely useless at assisting you and are unlike any other Japanese person I have encountered. They couldn’t arrange a Taxi for us, and couldn’t answer the phone either. There is no food outside of the vending machine options which are ok. If you don’t have a car I would avoid this entire AREA of Hakone. It is very beautiful landscape but extremely hard to get too - if you are out after 6pm good luck there is nothing open in even the main area of Gora which isn’t just a small town open for the attractions this area is blackout at night. The Bus stops at around 730pm. If you miss the train or bus you are at the mercy of waiting for a taxi to maybe show up unless you have a competent hotel to organise one for you.
This area seems to have infinite guest houses and hotels all with a very weird vibe seemingly run down and semi abandoned. The onsen was very average and lots of things like lights, kettles etc do not work.
The way Hakone works is there is a ropeway cable car that goes up and down the mountain and ends at 5pm this is a short walk away to the bottom at Lake Ashi which is lovely in the morning and day time then you catch the cable up to.