Our family checked in around 5:00 p.m., but our room was not ready, even though the regular check-in time is 3:00 p.m. The front desk staff explained that the hotel was super busy that day. Also, there was no hotel parking available, so we had to park at Scotia Center. The Scotia Center was not far from the hotel, but it wasn't convenient, especially since it was pouring rain on that day.
Breakfast is very average: coffee, tea, fruit, eggs, nothing special or fancy.