The front desk team was very friendly and helpful. The restaurant attached to the hotel was excellent. However, the room (particularly the bathroom--cleanliness and finishing ) was well below my expectations.
真实旅客
2020 年 1 月入住 2 晚
6/10 一般
真实旅客
与家人出行
2019 年 7 月 22 日
不满意:员工和服务、服务设施、住宿条件和设施
Gardens were beautiful and the location was excellent
真实旅客
2019 年 7 月入住 3 晚
4/10 很差
Piriya
2019 年 4 月 13 日
不满意:清洁度、住宿条件和设施、客房舒适度
the room was basic. we found several cockroaches in the room
Piriya
2019 年 4 月入住 2 晚
6/10 一般
真实旅客
2019 年 2 月 27 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Staff was nice but facility was quite old. Very slow WIFI
真实旅客
2019 年 2 月入住 3 晚
8/10 还可以
真实旅客
2019 年 2 月 3 日
满意:员工和服务,清洁度
Dommage.. pourrait mieux faire.
Hôtel très bien situé, près du centre et du petit port de pêche.
Dans joli jardin tropical,.Mais les chambres et les salles de bain demanderaient une complète rénovation...
真实旅客
2019 年 1 月入住 4 晚
8/10 还可以
Christian
2019 年 1 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Air con out of order. Beds very soft. Friendly personal, cosy surroundings
Christian
2019 年 1 月入住 3 晚
6/10 一般
DANIEL
2019 年 1 月 13 日
不满意:住宿条件和设施,清洁度
DANIEL
2019 年 1 月入住 2 晚
10/10 超赞
Sandra
2018 年 11 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Raps Nui hotel
The hotel way exceeded our expectation....was comfortable and inviting. Service good and we were happy to have WI-FI
Very convenient location near great local restaurants and shopping. Free parking provided right at hotel. The la escaping on the property is wonderful! Took lots of photos of exotic plants and flowers
Sandra
2018 年 10 月入住 3 晚
4/10 很差
Peter,Utrecht
2018 年 10 月 12 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful pictures, but not a nice place
At check in there was no one that spoke English, a wrong wifi pass word was given aswell as a wrong time of breakfast. Upfront I contacted the hotel to arrange a tour, but they didn’t answer my (several) requests. The room didn’t have wifi as mentioned on the site and the price was totally not according the quality of the room. Wont recommend it to anyone.
Peter
2018 年 10 月入住 2 晚
10/10 超赞
真实旅客
2018 年 7 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
This hotel had a wonderful ambiance. Very close to town ,, anything we needed they were there to help
真实旅客
2018 年 7 月入住 3 晚
2/10 糟糕
g
2018 年 2 月 25 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
In a word third world facility
We have travelled over 100 countries and this hotel I was the worst
g
2018 年 2 月入住 4 晚
6/10 一般
真实旅客
2018 年 2 月 21 日
The restaurant is good. The location is good. The airport transfer is good, but the room is too dark and windows are open after cleaning every time.
真实旅客
2018 年 2 月入住 4 晚
10/10 超赞
Svetlana
2018 年 2 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Svetlana
2017 年 12 月入住 7 晚
10/10 超赞
Shelly
2018 年 1 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing short stay
This is a lovely local hotel centrally located in town. It is not a chain hotel. The rooms are rustic with adequate bathrooms. The mattresses are not the best. The staff is excellent, the gardens are wonderful and they have a pool. The location is perfect. The Wi-Fi was good. They serve breakfast on the beautiful patio. I loved this hotel and would stay here again. It felt as off the beaten path as Rapa Nui is.
Shelly
2018 年 1 月入住 4 晚
10/10 超赞
maria sole
2018 年 1 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
maria sole
2018 年 1 月入住 4 晚
6/10 一般
John,Ontario, Canada
2018 年 1 月 14 日
满意:员工和服务
不满意:清洁度
Pleasant and Inviting
The hotel has a nice feel about it. We found the setting in lush, green hotel grounds to be soothing and inviting. The rooms are quite rustic, and after booking standard rooms, we realised that we had to upgrade to superior rooms. The owner Ben was very welcoming, gracious and helpful. The little hotel pool, although not modern, offered us the opportunity to relax and unwind.
John
2018 年 1 月入住 3 晚
8/10 还可以
真实旅客
2018 年 1 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2017 年 12 月入住 2 晚
10/10 超赞
Mary Cecile
2018 年 1 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Location Good Service
Awesome! This quaint hotel is the best in terms of location, atmosphere and service. It is right at the center of Hanga Roa but feels so peaceful and quiet because of the nice garden.
Mary Cecile
2017 年 12 月入住 4 晚
4/10 很差
FABIO
2018 年 1 月 4 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Disappointing Rapa Nui
This hotel is grossly overrated. We were booked on a standard garden view room at $1080 for 3 nights. On arrival we discovered Air conditioning was NOT included. It’s 30degC here! We upgraded to superior room. It cost $30/night to have airconditioning for an identical room. Rooms are dirty and Very run down. I have photos to prove. The island is beautiful but a nightmare to get a decent service. Practically all restaurants closed on 1st & 2nd January (high season they call it). Prices generally higher than Japan or London. Very disappointed