2/10 糟糕
Haley
与家人及幼儿出行
2025 年 4 月 30 日
We stayed for 4 nights. 3 young kids excited to swim and we were in the pool (which was pretty cold) for about 5 minutes when I noticed a dead mouse. I told the front desk and he said oh okay, I'll get it taken care of. Then I did ask if they cleaned it and he said yes but didn't say how or when. Our room was pretty clean and the beds were super comfy. However, there was no drain stop so I couldn't give my kids baths and had to do showers. Giving them showers was doable but not ideal for young kids and a 1 year old. The faucet in the tub dripped the entire time. And the sink faucet was loose. Breakfast was not the best. Bagels/waffles were the best part. The geavy and biscuits were in crockpots and looked like they would just keep them in the fridge and just reheat them the next morning. Staff was for the most part very nice. The place is pretty old and needs a lot of updates. I hate complaining but it just wasnt a very good experience. No one ever apologized for the mouse in the pool and no offer for a refund, even a partial refund. I was also charged $40 for a crib when I thought it was free upon availability. Anyway, I wouldn't recommend staying here.
Haley
2025 年 4 月入住 4 晚