An absolutely stunning hotel. Located right in the heart of the Old Quarter, with an easy walk to train street, and Hoan Kiem lake, as well as St Josephs Cathedral, it really couldn't get better. The rooms were clean and spacious, breakfast was outstanding, and the rooftop bar has amazing views day and night.
The staff made the stay though. They were all welcoming, kind, incredibly helpful and brilliant with the kids. Eugene welcomed us and kept in touch with us throughout our stay to ensure we were happy. They really couldn't have done more. He was very thoughtful and provided wonderful service.
I thoroughly recommend this hotel, and we'd definitely book again if we come back.