First when i chk-in they want to tranfer me to other hotel and the air-condition of rm 303 is very noise & the shower pressure very weak
真实旅客
2018 年 1 月入住 1 晚
10/10 超赞
Chia Wei
2017 年 10 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It was a pleasure being able to stay at the Gem Premier Hotel. As a solo traveler, the quality of this hotel and the services offered exceeded my expectations for its affordable price and I cannot be more happy with my 8 days 7 night stay! It all starts with..
The staff: all of the staff were incredibly friendly and helpful, always greeting the guests with kindness and attention. I would like to especially thank Huy from the front desk for being so generous with you advice and for making great restaurant recommendations! It's always a pleasure coming to your accommodations feeling like you're coming home, greeted with a welcoming smile. An extra bonus is they always seemed to know everyone's names!!! Bonus points!
The Tour : I booked a Cruise to halong bay for 3D 2N and Sapa trip 2 days 1 night .
My experience was amazing! I met a lot of great people and our guide was very friendly, helpful, and knowledgeable. My Sapa Trip was a blast! The homestay experience is unforgettable and had a lot of fun for the whole duration of the trip.
The breakfast: The breakfast buffet is incredible and is a nice spread of Vietnamese and Western options. My personal favorite is the fresh fruit assortment which is very refreshing in the morning. It was very convenient to start my days with a hearty breakfast before going about with my day!
Chia Wei
2017 年 8 月入住 2 晚
10/10 超赞
真实旅客
2017 年 9 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Boutique feel, amazing staff and awesome spa
I stayed at the gem premier hotel & spa for 4 nights in Sep. After spending a lot of time searching for hotels I decided to stay in town and came across great reviews on this hotel.
The staff were amazing, so friendly and always willing to help
The walk to town took 5 minutes max (people that complain about that are lazy) and
The breakfast was amazing and one of the best we had on our trip. They had catered to a healthier diet while still have the donuts and pastries for the people wanting to indulge.
The rooms where spacious and clean. They weren't anything spectacular but I didn't spend a lot of time in my rooms.
I used the spa 2 times while I stayed as they had a 2 for 1 massage deal which was amazing. It was the best spa I had on my trip.
真实旅客
2017 年 9 月入住 4 晚
10/10 超赞
真实旅客
2017 年 9 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2017 年 9 月入住 2 晚
10/10 超赞
真实旅客
2017 年 8 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The rooms are clean and buffet breakfast is wonderful, with many vegan/vegetarian friendly options
This is one of the best hotels we stayed in in Vietnam. The rooms were beautiful and the service was above and beyond excellent. The breakfast is varied with a delicious Pho and includes several breads, cheeses and salami, eggs cooked to your request, and assorted fruit.We also used the spa services and they were very good as well. Highly recommend. You will not be disappointed.