staff are excellent, professional, will recommend the place to our friends and families
Cristy
2025 年 5 月入住 2 晚
6/10
The staff was very attentive and super helpful with everything. We had Mike greet us upon arrival and gave us a basic idea of what we need to do in Hanoi and how to get everywhere. Great location everything is walkable within the old quarter.
Everything the staff and the hotel have tried to do is amazing. The only reason I have a lower rating is because the building beside is under construction and the noise starts at 6:30 AM all the way to 6:30 PM with maybe a five minute break. The pool is also under construction.
When you’ve been walking out in the heat all day and want to come in for an afternoon relax that is not possible at this hotel.
Mishaal
2025 年 5 月入住 4 晚
8/10
スタッフの方々が常に笑顔で良かったです
???
2025 年 5 月入住 2 晚
6/10
The best part of this hotel is its near the railway and the market, and the main old quarter area, making it convenient to walk around.
For the price we get, I couldn't complain much. But just to share our 4-pax family room with attached twin rooms is very tight in space. The noise from the bathroom system and some construction nearby is bad.
Jessie
2025 年 5 月入住 3 晚
10/10
Our room was big and spacious. Clean and well kept. The staff were amazing and polite. A big shout out to Aimee who helped us out when a privately booked car didn’t show up. She made sure we got to where we needed to be and back
Wendy
2025 年 5 月入住 2 晚
8/10
Enjoyed our stay. Staff are incredible, room was modern and clean.
It’s worth noting there is construction going on next door which sounded like it was directly opposite our room, it sometimes started at 6:30am and we heard it at 2200 briefly also.
Overall, apart from construction noise which is outside of the hotels control, we had a lovely stay.
Oliver
2025 年 4 月入住 2 晚
10/10
Always a great stay!!
Michael
2025 年 4 月入住 1 晚
10/10
スタッフがみんな英語が話せて朝食が良い
Naofumi
2025 年 4 月入住 2 晚
8/10
The staff are very nice. The family interconnecting rooms are good. But one of the bathrooms smelled bad occasionally. The location is great. However, there is a construction next to the hotel and they started really early until over midnight, which is not pleasant to get a proper sleep.
Welly
2025 年 4 月入住 4 晚
10/10
Excellent hotel!
Michael
2025 年 3 月入住 1 晚
8/10
We stayed in room 706, for 2 nights. It had a balcony overlooking one of the streets. Within 20 minutes, you can walk to most of the Old Quarter. The balcony door didn't close well, so some road noise comes. There are snacks in the room for an extra charge. Breakfast was quiet good with lots of options.
Khách sạn nằm ở vị trí trung tâm. Phòng khá rộng rãi và thoải mái tuy nhiên cách âm hơi kém.
Huynh
2025 年 3 月入住 1 晚
10/10
Very nice rooms. Clean and comfortable
Julia
2025 年 3 月入住 1 晚
8/10
Good service and excellent breakfasts.
Sambath
2025 年 3 月入住 1 晚
8/10
Attentive and friendly staff, good buffet breakfast, great location, has everything you need
Chelsea
2025 年 3 月入住 2 晚
8/10
San Premium Hotel was fully booked. We were being offered to San Gran Hotel.
Hoi Loon
2025 年 3 月入住 1 晚
10/10
Spacious room, friendly staff
Hori
2025 年 2 月入住 1 晚
10/10
Eniko
2025 年 2 月入住 4 晚
10/10
This hotel is extremely close to the train street which was a big plus to us! The room was nice in simple black and white color with decoration. The staff were friendly and helpful that they arranged everything for us from the moment we had arrived. I highly recommend this hotel!