The breakfast was not a buffet. Instead, you had to sit down on the table and you got a menu to order your breakfast. It was quite interesting. However, the room was old and not clean. There were rubbish on the floor and in the desk. There was also bad smell in the room and it became more obvious when you opened the air-conditioner. I had to use my perfume to make the room smell nicer.
arrived really early in the morning (1:20 AM) before check in time and staff was very helpful and friendly in helping us. gave us an available room where we can rest and moved us the next day to a much bigger room for my family as a soon as the room was available
Freddie
2019 年 12 月入住 1 晚
10/10 超赞
sabita
与家人出行
2019 年 12 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent looking cation great food and shopping just a few blocks away
sabita
2019 年 12 月入住 1 晚
10/10 超赞
sabita
与家人出行
2019 年 12 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Happy Camper
It was amazing, close to shopping, and great food was just a quick walk away.
sabita
2019 年 12 月入住 1 晚
4/10 很差
真实旅客
与家人出行
2019 年 11 月 30 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
壁が薄く夜中まで続く隣のビルの工事の騒音が酷く寝れなかった。
真实旅客
2019 年 11 月入住 5 晚
2/10 糟糕
真实旅客
团体旅客
2019 年 11 月 23 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Bathroom was very smelly. Rooms does not look like picture. Water supply was cut off one morning. Breakfast was served very slow (they had a ala carte selection).The only good thing was staff had good attitude.
真实旅客
2019 年 11 月入住 3 晚
4/10 很差
Gratitude,Hanoi
与家人出行
2019 年 10 月 20 日
满意:员工和服务
The room was not what was shown on the intro ad.It was disappointing.
nothing like the Expedia photos...………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………...
真实旅客
2019 年 7 月入住 2 晚
4/10 很差
真实旅客
2019 年 7 月 3 日
不满意:客房舒适度,住宿条件和设施
Not bad but not pleasant
A well located hotel within reach of the train station, with friendly hotel staff and a good introduction to the hotel upon arrival by Linda.
Sadly don't be misled by the nice website photos though. The dimly tube-lit bathroom was the worst we've experienced this trip with mouldy tiles and a dated suite that's turned yellow over many years, blocked sink and bath drains, and ants crawling throughout!
There was no duvet cover in the room and the electric kettle was unfit as well as unsafe for purpose.
We were misold a hugely overpriced delux bus journey when we'd asked for a basic one and had a stressful time trying to recover our advanced payment.
真实旅客
2019 年 7 月入住 1 晚
6/10 一般
真实旅客
2019 年 6 月 1 日
满意:住宿条件和设施
真实旅客
2019 年 5 月入住 2 晚
10/10 超赞
真实旅客
2019 年 5 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2019 年 5 月入住 1 晚
8/10 还可以
真实旅客
与家人出行
2019 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Location was excellent in old quarter. There was plenty to eat at breakfast-all kinds of food. Staff were very helpful in printing train tickets for me and they stored our luggage two days before we stayed there while we went on a cruise in Halong Bay.