Mold problems on all the walls and window curtain. Room was cold. Sheets, blanket, pillows all felt cold and damp. No way to regulate room temperature. Only good were wifi, friendly reception guys, and minutes walk to beautiful lake Hoan Kiem. I didn't bother to ask for room change because I saw two other rooms were equally terrible. Bathroom had no vent, also had mold. Shower was either boiling hot or cold.
Bryan
2020 年 2 月入住 3 晚
10/10 超赞
真实旅客
2020 年 2 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2020 年 2 月入住 2 晚
4/10 很差
真实旅客
2020 年 2 月 6 日
真实旅客
2020 年 1 月入住 6 晚
4/10 很差
真实旅客
2020 年 2 月 5 日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
Fake windows in the pictures.
The room has curtains and a window which open onto... Nothing
Beware.
真实旅客
2020 年 2 月入住 2 晚
6/10 一般
Steve,Reading uk
2020 年 2 月 5 日
满意:员工和服务,清洁度
Reasonable price and fairly close to main areas of interest. The property is a bit hidden away but in a generally quiet side street..... There seemd to be a neighbours dog tied up outside while I was there which barked constantly. There's a scooter garage next door that get going early but not a major issue for me. All in all, a compact hotel which was OK for a couple of days.
Steve
2020 年 1 月入住 2 晚
10/10 超赞
L.J.A.C.
2020 年 2 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Best value for money with great staff
We stayed for 3 nights in this hotel which is very nicely located, just out of the busy Hanoi streets. Staff very helpful, stored our luggage during Hagiang loop (this was even before our actual stay at the hotel). Room was great with nice hot shower. Breakfast includes many choices and is tastful. Combined with the low price highly recommended!
L.J.A.C.
2020 年 1 月入住 3 晚
8/10 还可以
真实旅客
2020 年 1 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I chose the HHCH because of it’s location (it is less than a block away from friends who live in Hanoi). I read some negative reviews about a car wash outside and some general complaints about the noise, but for anyone who’s been to Hanoi before, you’d know: this is the Old Quarter. It’s cramped and loud and beautiful and I love every second and square inch of it! Of 6 different area hotels I’ve spent time in, I’d say this was my second favorite, which is saying quite a lot. The staff are truly amazing. I booked a Ninh Binh day trip through them and it turned out to be an absolutely unforgettable time. When I come back to Hanoi, which I most likely will, I’ll be looking at the HHCH again!
真实旅客
2020 年 1 月入住 3 晚
8/10 还可以
真实旅客
与配偶出行
2020 年 1 月 6 日
满意:员工和服务,清洁度
The staff are the nicest part of this hotel, they are so friendly and are always happy to help.
The hotel itself is a little old and is on a road which specialises in cleaning motorbikes and cars so can be a little busy.
It is conveniently based and made a nice base for our stay in Vietnam.
This is a nice hotel with very friendly staff. Its tucked away in the old quarter of Hanoi and is nice a quiet and away from the heavily busy streets. The room we had however did not have any windows which was a little disappointing.
真实旅客
2019 年 12 月入住 3 晚
10/10 超赞
Ánh Nga
商务旅客
2020 年 1 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Thích lắm.,,
Thân thiện, ấm cúng... rất thích
Ánh Nga
2019 年 12 月入住 2 晚
4/10 很差
真实旅客
团体旅客
2019 年 12 月 25 日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
Nice location and kind staff, but some facilities were not good.(Hot water doesn’t last long enough for taking a shower even though the one for washing hands lasts good enough.)(Hair dryer doesn’t work nicely...like stops in 15 seconds.) Also when we checked out, the staff didn’t understand how much we paid in the arrival day. Luckily we had the invoice, so we figured out. We hope the system for the price would be more precisely.