河内湖畔优质酒店允许宠物入住吗？

是的，此住宿允许携带宠物入住。将收取费用。

河内湖畔优质酒店的停车费是多少？

提供自助停车服务，收费每天 VND 200000。停车位数量有限。

何时可在河内湖畔优质酒店办理入住？

开始办理入住：14:00；停止办理入住：00:00。可安排提前入住，须支付费用（取决于客房供应情况）。在限定时间内可安排延迟入住。

何时可在河内湖畔优质酒店办理退房？

退房时间为 12:00。延迟退房会收取费用。

河内湖畔优质酒店提供前往机场的班车吗？

是的，按要求提供机场班车。每辆车费用：VND 423000。

河内湖畔优质酒店的地址在哪里？

这家SPA酒店，位于老城区，距离升龙水上木偶剧院和玉山寺只有几步路。而且，距离还剑湖和河内圣若瑟大教堂步行不到 10 分钟。到达河内龙边火车站需步行 14 分钟，而河内火车站则需 20 分钟。

河内湖畔优质酒店 - Expedia 亿客行

8/10 还可以

TS，Hong Kong

与配偶出行

2020 年 3 月 14 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The location is very good and there are many choices of the delicious breakfast.

2020 年 3 月入住 2 晚

8/10 还可以

Lee，Taiwan

与配偶出行

2020 年 2 月 23 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

還好訂了有陽台的房間、不然房間真的太窄了很不習慣、早餐有menu可以免費點、現做的很不錯、第一晚感覺沒換床單、後2晚倒是整理的不錯、有小費還是有差⋯😂

2020 年 2 月入住 3 晚

8/10 还可以

SAU YING

2019 年 9 月 23 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2019 年 9 月入住 1 晚

10/10 超赞

Michael

与家人出行

2025 年 2 月 17 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Love this place Bryan the customer service manager was excellent really went out of his way to make sure that me and my family were comfortable. I also left my backpack in the lobby while I was checking out. He brought it to the airport and delivered it to me. Thank you, Bryan.

2025 年 2 月入住 3 晚

6/10 一般

Masatake，Himi

2024 年 9 月 17 日

2024 年 9 月入住 1 晚

8/10 还可以

Denis

2024 年 8 月 26 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

2024 年 8 月入住 2 晚

2/10 糟糕

Joe，Issaquah

与家人出行

2024 年 7 月 13 日

不满意：清洁度、员工和服务、住宿条件和设施

BEWARE do not book this hotel. 1 there are many other hotels nearby with better quality, better rooms and better service for 1/2 the price. no hand towels, no amenities in bathroom. 2 scams. the pics of rooms are not accurate to reality. when we arrived our “quad room” was simply a normal room with 4 single beds crammed together even though the reservation had 3 adults and 1 15yr old child. the pics depicted 2 separate rooms each with 2 queen or 2 double beds spread out. we had to purchase a second room because they couldn’t accommodate our original reservation 3 noise and room quality is terrible. we stayed on the 3rd and 5th floor and chickens, animals noises could be heard from outside. windows did NOT have blinds or curtains so light would awake us very early in the morning. beds were extremely firm like sleeping on bamboo and not a cushioned mattress 4 THERE IS NO POOL. Expedia listed a pool for this hotel which was a primary reason we booked this particular stay. 5 receptionist lie and cheat, will quote currency exchange rates then provide a lower rate when actually exchanging money. so we got less money back then we agreed. 6 no roof top cafe as listed in ad, no restaurant, no cafe or coffee or food anywhere to purchase in the hotel. there are nearby restaurants. in short if you want a 1 star motel stay or hostel stay at very expensive prices. i would NOT recommend this hotel to anyone! BEWARE do not stay here!

2024 年 7 月入住 4 晚

2/10 糟糕

Khang

2024 年 3 月 29 日

2024 年 3 月入住 1 晚

8/10 还可以

Terje

2024 年 3 月 26 日

满意：客房舒适度，清洁度

2024 年 3 月入住 2 晚

8/10 还可以

Christian

2023 年 12 月 3 日

满意：清洁度、员工和服务、住宿条件和设施

2023 年 11 月入住 3 晚

2/10 糟糕

Hau

2023 年 12 月 2 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2023 年 11 月入住 1 晚

10/10 超赞

真实旅客

商务旅客

2021 年 5 月 31 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Location was perfect for staying in the old quarter. Lake and night market so close.The staff went above and beyond to make our stay comfortable. Soo booked us an amazing day trip. Can’t wait to stay here again later in the year. Highly recommend! Thank you to all the staff that made our stay so memorable

2021 年 5 月入住 1 晚

10/10 超赞

真实旅客

2020 年 3 月 18 日

2020 年 3 月入住 4 晚

10/10 超赞

Caroline

2020 年 2 月 20 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Great place to stay in old quarter

Centrally located hotel to see all the sights of Hanoi in the old quarter. Friendly welcoming staff on arrival - greeted with fruit and a drink. Tasty Breakfast . Helpful receptionist pointing out places of interest. Chose to stay in deluxe room with view of lake.

2020 年 2 月入住 1 晚

10/10 超赞

真实旅客

与家人出行, 商务旅客

2020 年 2 月 13 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Definitely will came back to this hotel if I back to Hanoi. Everything was perfect. Staff really humble and have a good english, they will explain to you about good restaurant. Thank you to everything.

2020 年 1 月入住 1 晚

10/10 超赞

Thao

2020 年 1 月 27 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2020 年 1 月入住 3 晚

10/10 超赞

真实旅客

商务旅客

2019 年 12 月 25 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The room is so cleaned and look like antique. Most of all, breakfast is better than we expect. They provided fruits and main dished also. Location is so near with all the place you want to be. Staffs are so proactively helping guests

2019 年 11 月入住 1 晚

10/10 超赞

Denise

2019 年 12 月 7 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2019 年 12 月入住 2 晚

10/10 超赞

真实旅客

与配偶出行

2019 年 12 月 2 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The staff here are so caring and friendly. They offered us a room upgrade to facilitate our heavy luggages and different exclusive services during our visit in Hanoi. Highly recommend!

2019 年 11 月入住 1 晚

10/10 超赞

Teo

与家人出行

2019 年 11 月 22 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Keep it up

Room decor very nice and romantic. I’ll visit again for my next trip

2019 年 11 月入住 1 晚

10/10 超赞

KimSeokhyung，s.korea

商务旅客

2019 年 11 月 17 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

한국인들 의견이 많이없어서 걱정했는데, 위치 완전깡패고 직원들 너무 친절하네요. 금액대비 가성비 매우좋았습니다. 티비화질이 부족하고, 채널가이드는 없어서 아쉬웠지만, 여행이라 머 티비 크게안보니 문제없었습니다. To. employee of this hotel. thank you for your service. i came back here in s.korea. i was happy to stay there. if i have a chance what i go to vietnam again, i will go and stay. thank you all.

2019 年 11 月入住 2 晚

10/10 超赞

Luthfi Raditya

2019 年 10 月 25 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Excellent stay (“,)

It’s my first time in Hanoi and the hotel was exactly the place I need - 1 min walk to Hoan Kiem Lake, helpful hotel personnel, beautiful room and lovely combination of Vietnamese with Western breakfast. I’d recommend this place to everyone as it’s a hidden jewel in the area, would gladly stay here again next time when I am in Hanoi.

2019 年 10 月入住 4 晚

10/10 超赞

Robert

2019 年 9 月 16 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Excellent

Perfect location. Great room and service

2019 年 9 月入住 1 晚

6/10 一般

真实旅客

2019 年 8 月 27 日

满意：员工和服务、服务设施、住宿条件和设施

2019 年 8 月入住 1 晚

6/10 一般

真实旅客

2019 年 8 月 16 日

满意：清洁度、员工和服务、住宿条件和设施

不满意：服务设施

새벽에 공항에 도착을해서 호텔측에서 픽업을 하기로 했었는데 시간이 맞지않고 운전기사의 연락처도 모르고 해서 그냥 30분을 기다려야만했다 그래서 너무 화가나 다른 택시를 타는 불상사가 일어났다. 호텔측에선 두시간 기다렷다고 하는데.. 무튼 시간이 맞지않게 와서 너무 화가났었습니다 하지만 호텔측에서 체크아웃 시간도 늘려주고 아침에도 잘 케어 해주셔서 아주 편안하게 있다 왔다. 그일만 없었으면 아주 좋았을 것이다

2019 年 8 月入住 1 晚

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