The clerk is nice and friendly. He says hello to us every day, so we feel cozy staying this hotel. Even though the room is not the best, they provide great service to us.
Avoid this hotel.
The pictures on the website DO NOT represent what the condition of the hotel is currently. It is very run down and the only reason we stayed a second night was because I was sick all day the 1st day.
The bathroom water pressure is none existent, we weren’t given a wifi password, no toilet paper, you need to turn on a switch for hot water which we also weren’t told about.
This is a terrible rundown place and not worth the price they charge. We went to a different hotel in Hanoi for the same price -don’t settle for this. There are many nicer places to stay in Hanoi for the same price.
Don’t go here. Seriously .
The fellow at the desk is very pleasant.
The hotel is difficult to find and the Grab drivers search for it because the hotel is really a travel agency with a set of back stairs (no elevator to go up 3 or more flights of very narrow stairs) to some very dumpy rooms. Marks on the walls. The ceiling light had been removed and wires
Left dangling as well as the light on the wall removed with wires dangling. Worst place we stayed in our 5 week Southeast Asia trip.
Cindy
2023 年 12 月入住 2 晚
2/10 糟糕
NK
2024 年 1 月 1 日
NK
2023 年 12 月入住 5 晚
2/10 糟糕
Kris
2023 年 12 月 14 日
Kris
2023 年 12 月入住 1 晚
2/10 糟糕
daniele
2023 年 12 月 9 日
不满意:清洁度、员工和服务、住宿条件和设施
The photos on the web do not reflect the real status of the hotel, that seems almost abandoned. We also had to ask for soap and towels (because the one in the room was wet...) and they gave us one old wirh a big hole.
daniele
2023 年 11 月入住 1 晚
2/10 糟糕
bernard
与配偶出行
2023 年 12 月 5 日
不满意:清洁度、服务设施、住宿条件和设施
Sent us to the top floor. Hard to climb the stairs but changed to 2nd floor after my complaint
Towels were rags
Bathroom faucet not working due to calcium buildup
No shower curtain or such to keep water contained
No breakfast as promised
Noisy construction next door at 645 am
Bed was already exhausted no foam just wire spring feeling
Ratings said very good but this was completely wrong
Rating should be poor
Seems they might have had better rooms there but maybe only for the locals ! 😡
Was cheap but considering where it is ( Vietnam) I’ve seen much better for less !
bernard
2023 年 12 月入住 3 晚
8/10 还可以
Sandra
2023 年 11 月 26 日
满意:清洁度、员工和服务、客房舒适度
Very affordable hotel with a great location. The staff were awesome and even allowed us some flexibility with our booking. They also gave us a great deal on a Halong Bay cruise.
Sandra
2023 年 11 月入住 7 晚
6/10 一般
Rebecca
与家人出行
2023 年 11 月 25 日
Basic accommodation. Room type we had booked not available when we arrived, but after a bit of time, managed to swap around to provide it
Rebecca
2023 年 11 月入住 1 晚
4/10 很差
Tiana
与配偶出行
2023 年 11 月 24 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
Very noisy building and surroundings. Construction noise was very loud during the day, and the door did not stop sound from inside the building as it did not cover the frame.
Staff were friendly.
Works for a place to (sort of) sleep but that's it. Couldn't stay in the room during the day due to the noise. Could feel the springs in the bed, uncomfortable.
Tiana
2023 年 11 月入住 1 晚
10/10 超赞
Jorgen
2023 年 11 月 20 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Jorgen
2023 年 11 月入住 3 晚
2/10 糟糕
Ingela
2023 年 10 月 19 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Horrible stay!
Hemsk upplevelse! Använde handfatet och vattnet kom rakt ner på golvet. Skrik i korridoren på natten, mycket lyhört! Inget fönster, 3: e vån ingen hiss.
Enda som var bra var madrassen.
Ingela
2023 年 10 月入住 1 晚
8/10 还可以
Daniel
与家人出行
2023 年 9 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Daniel
2023 年 9 月入住 2 晚
10/10 超赞
Michael
2023 年 8 月 11 日
满意:员工和服务、服务设施、住宿条件和设施
Awesome place!
Michael
2023 年 8 月入住 3 晚
10/10 超赞
Andreas
团体旅客
2023 年 7 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great value, great service
Great value! Just as expected.
Andreas
2023 年 7 月入住 3 晚
10/10 超赞
Ben
2023 年 6 月 29 日
Ben
2023 年 6 月入住 1 晚
4/10 很差
Vileth
2023 年 6 月 15 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
The hotel needs to fix and upgrade many things
No water moor light looks scary smell I have to stay in another hotel