Hanoi has a thousand of hotels. I truly think people should have better choices. I would not recommend people staying in this hotel.
Their English is bad . And kept ignoring my call all day .
I know this hotel would deny it but it’s true that i have never ever experienced this before.
No need to risk your travel to a bad experience. I truly believe travelers could have better choices.
真实旅客
2024 年 10 月入住 2 晚
8/10 还可以
Marietta B
2024年08月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Marietta B
2024 年 7 月入住 4 晚
8/10 还可以
Robert Lothar
商务旅客
2023年12月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good Value HN old Quarter
staff is always helpful, however hotel could have more better choices for breakfast ( healthier, better coffee ) and could be going bit greener for eco reasons. but staff very helpful and friendly always.
why not arrange cooperation with GAU cafe shop across the street for coffee/pastry???
Robert Lothar
2023 年 11 月入住 5 晚
10/10 超赞
CHUNLIANG
与家人出行
2023年11月10日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
CHUNLIANG
2023 年 11 月入住 3 晚
8/10 还可以
Robert Lothar
商务旅客
2023年10月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good Value for Money with Great Location
Excellent location, nice friendly staff, buffet too few choices,
Robert Lothar
2023 年 10 月入住 2 晚
8/10 还可以
Chun Chuen
与家人出行
2023年04月11日
满意:客房舒适度,员工和服务
All staff of the Hotel were friendly and considerate. They would provide services as long as they could. But the hygiene and condition of the Hotel should be improved. Their quality should not be rated 4 star hotel.
Chun Chuen
2023 年 4 月入住 5 晚
10/10 超赞
Chun Chuen
2023年04月10日
Chun Chuen
2023 年 4 月入住 5 晚
10/10 超赞
WILLIAM,ALLENTOWN
2025年02月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location and outstanding staff. They greet you with smiles when you arrive and when you go out.
Everyone is so helpful and if there is a problem with your room they take care of it immediately.
Very easy check in and checkout.
I’ve stayed here three different years and will gladly return next year.
WILLIAM
2025 年 2 月入住 3 晚
10/10 超赞
Hoang
2025年02月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My stay was amazing and everything went very well! I would love to stay here again in the future!
Hoang
2025 年 2 月入住 2 晚
10/10 超赞
Dragan
2025年01月28日
满意:清洁度、员工和服务、住宿条件和设施
Dragan
2025 年 1 月入住 1 晚
6/10 一般
LANNOY
2025年01月27日
LANNOY
2025 年 1 月入住 4 晚
10/10 超赞
Dr. Albert
2025年01月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved this hotel. Ruby helped set up travel for me when I left to Ha Long Bay and she arranged transportation to Ninh Binh. She was wonderful in helping me schedule my trip. It's a great hotel. Very nice room with a view of the street below. I highly recommend.
Dr. Albert
2025 年 1 月入住 2 晚
10/10 超赞
Siddarth
2025年01月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great service and staff and very convenient location right around the corner from the lake. It is on a busier street however and it would be best to bring earplugs or choose a room that’s not fronting onto the street if possible.
Siddarth
2025 年 1 月入住 3 晚
4/10 很差
ana
2025年01月15日
不满意:住宿条件和设施,清洁度
Hotel muy viejo y descuidado no volvería
ana
2025 年 1 月入住 3 晚
6/10 一般
Stephanie
2025年01月13日
满意:员工和服务
不满意:住宿条件和设施,服务设施
Very dated, pictures very deceiving. Original booking price inaccurate, “saving price” more realistic for what you get. Wouldn’t spend more than $60 a night on this hotel. However staff were lovely and very helpful so feel bad giving a bad review
Stephanie
2025 年 1 月入住 3 晚
6/10 一般
Anuroop,CHICAGO
团体旅客
2025年01月11日
不满意:住宿条件和设施,员工和服务
The hotel is at the center of the city but the rooms TV were not smart and we were also charged for a napkin because of some coloration issues which has never happened to me in the past. I think we could have had a better experience
Anuroop
2024 年 12 月入住 2 晚
6/10 一般
Claudia
与配偶出行
2025年01月10日
不满意:住宿条件和设施,服务设施
Property is just run down. Hot water was labeled as cold and cold is hot. Convenient place if you jusy want to stay in Old Hanoi. Bed is down to your ankles and a bit lumpy. Towels were a bit tattered. Front desk tried to accuse us of taking water from the mini bar (which we did not), meanwhile the fridge wasn't even plugged in. Laundry cost was ridiculously high when you could literally go accross the street to get the same service for a fraction of the price.
Claudia
2025 年 1 月入住 4 晚
2/10 糟糕
Sabir
2025年01月6日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property very dirty place in the room roches are everywhere ding area is very dusty un healthy food very basic I’m not feeling good when I check in very looking room and all area feel un comfortable I ask I’m staying here refund me money they said I can’t refund
Sabir
2025 年 1 月入住 4 晚
4/10 很差
Darren
与配偶出行
2024年12月20日
满意:清洁度
不满意:住宿条件和设施
The photos on Expedia (and Booking. com) are not all the Victor Gallery Hotel. The Skybar is at their sister hotel on the same road 200 metres away. I feel I was deceived. The hotel is not flash like the photos show. If this hotel was 1/3 of the price I paid I would not be disappointed.
Darren
2024 年 12 月入住 2 晚
8/10 还可以
Sam,Edmonton
与家人出行
2024年12月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Walkable
Sam
2024 年 12 月入住 2 晚
10/10 超赞
Gifford
2024年12月11日
满意:服务设施,员工和服务
Gifford
2024 年 11 月入住 2 晚
10/10 超赞
Kai
团体旅客
2024年12月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ruby was awesome and the rest of the staff was very helpful. Thank you for the great room and service!
Kai
2024 年 12 月入住 1 晚
10/10 超赞
marciano
2024年12月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was located at the Old quartier so it was teally convenient to just step outside and grab something to drink or eat. Furthermore all of the personel were really helpful especially Ruby.
Thank you!