The staff were amazing and very friendly. The food is definitely a 5 stars. Exceeded our expectations. Thank you again
Abbas Khider
2025 年 5 月入住 2 晚
8/10 还可以
Evan
与配偶出行
2025 年 5 月 12 日
满意:员工和服务、服务设施、住宿条件和设施
Water pressure a little low. Bed too firm for good comfort.Very good locational good breakfast with great service
Evan
2025 年 5 月入住 5 晚
10/10 超赞
Glenn
与配偶出行
2025 年 5 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property is lovely & located in the heart of Old Town.
Staff are extremely attentive & friendly.
Great room (911)
Variety of options at breakfast
Lovely pool area.
Beautiful hotel.
Didn’t take too kindly to the noise from the large Indian group checking in while we checked out. Hotel reception apologised, although it wasn’t the hotels fault.
Glenn
2025 年 5 月入住 1 晚
10/10 超赞
Jake
2025 年 5 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome
Jake
2025 年 5 月入住 2 晚
10/10 超赞
Joshua
2025 年 4 月 27 日
Joshua
2025 年 4 月入住 2 晚
10/10 超赞
Lisa
与家人出行
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This place was the perfect location in "Old Town" Hanoi for us. You step right out into the heart of everything. We arrived by hotel transport from airport to accommodation. Everything ran smoothly from airport. Friendly, accommodating staff on arrival to hotel. We were given an upgrade to one of our rooms to an 'lake view' which was nice. The room we stayed in (President room) had a balcony with views on the city side, and to our surprise a "massage chair" - Wicked!! spacious room with large bathroom. Full kitchen facilities available in this room. Very clean and tidy. We had breakfast included in our booking. Large buffet style breakfast with a wide selection of breakfast foods. Hotel staff are friendly, accommodating and would stay here again due to the service we received. Would recommend to other family and friends. Thank you for the comfortable stay!
Lisa
2025 年 4 月入住 1 晚
10/10 超赞
Raffi,Simi Valley
2025 年 4 月 19 日
Raffi
2025 年 4 月入住 3 晚
8/10 还可以
Kim
2025 年 4 月 10 日
满意:员工和服务、服务设施、住宿条件和设施
I did get an upgrade the first booking and the room was very nice. The 2nd booking the room was a bit smaller than expected. Otherwise, everything was great including the location. The staffs were professional, friendly and very helpful. Would stay again.
Kim
2025 年 3 月入住 2 晚
10/10 超赞
Jake
与配偶出行
2025 年 4 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
May De Ville was everything we could have asked for.
Jake
2025 年 4 月入住 6 晚
8/10 还可以
Annabel
与配偶出行
2025 年 4 月 8 日
满意:员工和服务,清洁度
The hotel is well located. However the description of rooms with an internal windows are deeply misleading. The window is a small light well which means literally no light in a lower floor. Unlike other internal window rooms we’ve stayed in, the window does not look over internal space on the hotel. Very, very disappointing. We raised the issue and nothing was done until check out when the manager profusely apologies and refunded us some money. The pool is also freezing cold - there is no indoor pool (again misleading in description) as it’s just one indoor pool that can be covered with a temporary roof.
Annabel
2025 年 4 月入住 5 晚
10/10 超赞
Ran,FEASTERVILLE TREVOSE
2025 年 4 月 1 日
Ran
2025 年 3 月入住 1 晚
8/10 还可以
Michael
与配偶出行
2025 年 3 月 30 日
满意:清洁度、服务设施、住宿条件和设施
Overall good stay, however be careful which room you get it can be loud in the evenings.
Michael
2025 年 3 月入住 1 晚
10/10 超赞
Claudia
与家人出行
2025 年 3 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
the staff were very helpful, Sophie provided us with a travel guide that was helpful. The pool area and rooftop bar had great views!
Claudia
10/10 超赞
KEVIN
团体旅客
2025 年 3 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hôtel staff is amazing. Would visit again!
KEVIN
2025 年 3 月入住 4 晚
10/10 超赞
Manuel
与家人出行, 与配偶出行
2025 年 3 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location, staff is very friendly and helpful. Room was spacious and very clean
Manuel
2025 年 3 月入住 3 晚
10/10 超赞
Jean-Francois
与配偶出行
2025 年 3 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Old quarter location
Jean-Francois
2025 年 3 月入住 5 晚
10/10 超赞
Sara
与配偶出行
2025 年 3 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Exceptional service at a convenient location. Rooms are on the smaller side like most hotels in the Old Quarter.
Sara
2025 年 3 月入住 2 晚
10/10 超赞
Huy
2025 年 3 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
Huy
2025 年 3 月入住 2 晚
10/10 超赞
Nikolas
与配偶出行
2025 年 3 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly staff, central location, clean hotel !!
Nikolas
2025 年 3 月入住 5 晚
10/10 超赞
Christian
与配偶出行
2025 年 3 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location and surprisingly very spatious rooms for a downtown Old Quarter hotel. Great breakfast buffet.
Christian
2025 年 3 月入住 1 晚
10/10 超赞
Adrian
2025 年 3 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
David Do is a outstanding manager, ALL staff are courteous & friendly. Room was excellent. VERY NICE Hotel
Adrian
2025 年 3 月入住 5 晚
10/10 超赞
Amy,Maple Valley
2025 年 3 月 8 日
Amy
2025 年 3 月入住 1 晚
10/10 超赞
Mary,kansas city
团体旅客
2025 年 3 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property, great location in the Old Quarter. Loved the rooftop sky bar, too. Would stay every visit to Hanoi