close to everywhere by walking, staffs are friendly & helpful
Ya-Yun
2025 年 1 月入住 4 晚
10/10
We enjoyed our three night stay so much. Stuff were so helpful and nice. They always happy to help when we have any questions. Breakfast was good, more than enough choices! We would recommend this hotel to everyone!
Ruby is my most favorite person in the hotel . I will come back because of that , excellent service with outstanding rooftops
Chienliang
2023 年 8 月入住 1 晚
8/10
yik wai
2023 年 8 月入住 3 晚
8/10
HSUSHENG
2023 年 8 月入住 2 晚
10/10
Chung See
2023 年 3 月入住 2 晚
10/10
I would thoroughly recommend this hotel to anyone wishing to stay in Hanoi. Not only is the location excellent, but the staff are extremely helpful and friendly, and went out of their way to make our 10th Anniversary extra special. As well as providing a great selection of food at breakfast, the hotel also offers free afternoon tea for all guests, which is very nice. All things considered, the hotel offers excellent value for money, and the staff will make your stay a memorable one.
Ling chi
2023 年 1 月入住 2 晚
6/10
立地は便利です
yuichi
2025 年 5 月入住 4 晚
10/10
I am very pleased with my stay and will recommended to anyone who plans to visit Hanoi
Daniel
2025 年 5 月入住 4 晚
10/10
Leo
2025 年 3 月入住 4 晚
10/10
The San Grand Hotel is located in a perfect location in the Old Quarter, close to dining, shopping, bars and tons of street food! The hotel is very welcoming and a quiet oasis after the busy streets of Hanoi. The staff are extremely helpful and a special shout-out to Ruby and her team for being so kind and helpful with everything from booking our HaLong Bay trip, airport taxi, visas and actually walking to show us the nearest atm machine:) The hotel has a fabulous buffet breakfast along with an afternoon tea all included in your room rate. The rooftop bar is a great place to unwind during happy hour to take in the beautiful view over the lake. We had a balcony room, which offered a great view while taking in the sights and sounds of the city. It was a beautiful room, but didn’t have a shower, only a bathtub. All other room types had a shower though:) We would definitely recommend this hotel and would definitely stay here again! Thanks everyone!!
Leo
2025 年 4 月入住 2 晚
10/10
Sanyukta
2025 年 3 月入住 4 晚
10/10
Sehr freundliches und hilfsbereites Personal. Großes Zimmer. Sehr sauber. Gute Auswahl beim Frühstück und zusätzlich nachmittags Tea- Time mit Kuchen und Obst inbegriffen im Preis. Liegt sehr zentral und trotzdem ruhig.
Holger
2025 年 3 月入住 3 晚
10/10
Great location. Friendly staff. Amazing view from rooftop bar!
Geoffrey
2025 年 2 月入住 5 晚
10/10
Nam
2025 年 3 月入住 2 晚
10/10
Enjoyed San Grand Hotel so much first time we returned for second stay.
Managers and staff are wonderful and welcoming people(Especially Susan at rooftop restaurant and Kylie. Great job guys!).
We liked…
Clean large rooms
Service at Breakfast(level 10 with lake views)
Location
Professional staff
Recommend to anyone visiting Hanoi to stay at this hotel you will not be disappointed.
Thanks for looking after us will be back!
******
2025 年 2 月入住 4 晚
8/10
Poor design in the bathroom. The floor was flooded everytime after I took a shower
Tung
2025 年 2 月入住 2 晚
10/10
This property screamed old world elegance and charm. The décor was very old Hollywood glamor. It had a classy mess about it. It just made you feel rich. The people were warm. The rooftop bar provided a ridiculously beautiful view, and the beds were super comfortable.
Jessica
2025 年 2 月入住 3 晚
10/10
Beautiful hotel
Natalie
2025 年 2 月入住 1 晚
10/10
Very nice hotel, within easy walking distance to the better shops, classier restaurants etc. but in the heart of the street life surrounding a lake.