We enjoyed our three night stay so much. Stuff were so helpful and nice. They always happy to help when we have any questions. Breakfast was good, more than enough choices! We would recommend this hotel to everyone!
Ruby is my most favorite person in the hotel . I will come back because of that , excellent service with outstanding rooftops
Chienliang
2023 年 8 月入住 1 晚
8/10 还可以
yik wai
2023年08月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
yik wai
2023 年 8 月入住 3 晚
8/10 还可以
HSUSHENG
2023年08月14日
HSUSHENG
2023 年 8 月入住 2 晚
10/10 超赞
Chung See
2023年03月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Chung See
2023 年 3 月入住 2 晚
10/10 超赞
Ling chi
2023年02月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I would thoroughly recommend this hotel to anyone wishing to stay in Hanoi. Not only is the location excellent, but the staff are extremely helpful and friendly, and went out of their way to make our 10th Anniversary extra special. As well as providing a great selection of food at breakfast, the hotel also offers free afternoon tea for all guests, which is very nice. All things considered, the hotel offers excellent value for money, and the staff will make your stay a memorable one.
Ling chi
2023 年 1 月入住 2 晚
10/10 超赞
Jessica
2025年02月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property screamed old world elegance and charm. The décor was very old Hollywood glamor. It had a classy mess about it. It just made you feel rich. The people were warm. The rooftop bar provided a ridiculously beautiful view, and the beds were super comfortable.
Jessica
2025 年 2 月入住 3 晚
10/10 超赞
Natalie
2025年02月20日
满意:清洁度、员工和服务、住宿条件和设施
Beautiful hotel
Natalie
2025 年 2 月入住 1 晚
10/10 超赞
Richard
与配偶出行
2025年02月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel, within easy walking distance to the better shops, classier restaurants etc. but in the heart of the street life surrounding a lake.
Richard
2025 年 2 月入住 2 晚
10/10 超赞
Long
与配偶出行
2025年01月30日
满意:清洁度、员工和服务、住宿条件和设施
Good
Long
2025 年 1 月入住 1 晚
10/10 超赞
Phuong Th?o
与家人及幼儿出行
2025年01月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good
Phuong Th?o
10/10 超赞
Phuong Th?o
与家人及幼儿出行
2025年01月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing staff
Nice view
Phuong Th?o
10/10 超赞
Phuong Th?o
与家人及幼儿出行
2025年01月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is just wonderful
Phuong Th?o
10/10 超赞
Phuong Th?o
与家人及幼儿出行
2025年01月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Out of my expectations
Phuong Th?o
10/10 超赞
Ian
2025年01月13日
满意:清洁度、服务设施、住宿条件和设施
I was a salesman for 35 years and stayed in many hotels. I rate this hotel as one of best I have stayed in. The staff were amazing. I had a disagreement with a cab driver and Mike solved it quickly and scolded the driver for try to take advantage of me. I was so grateful. Emma, helped me with directions to the museum and was so kind. I can’t say enough good about the San Grande Hotel.
Ian
2025 年 1 月入住 3 晚
8/10 还可以
Jesse
团体旅客
2025年01月10日
满意:清洁度、员工和服务、住宿条件和设施
I like the fact that the staff was very friendly & helpful.
Jesse
2025 年 1 月入住 3 晚
10/10 超赞
MASAAKI
与家人出行
2025年01月5日
满意:员工和服务、服务设施、住宿条件和设施
Located in the middle of the old town, it was a very convenient location for strolling around the lake, shopping and eating.
MASAAKI
2024 年 12 月入住 5 晚
10/10 超赞
Kathleen
与家人出行
2024年12月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The service at the San Grand was outstanding. The staff were extremely, professional, polite, helpful, and friendly. I highly recommend a stay at the San Grand!
Kathleen
10/10 超赞
Kazuya
2024年12月26日
满意:清洁度、员工和服务、住宿条件和设施
Kazuya
2024 年 12 月入住 5 晚
10/10 超赞
Chad
与配偶出行
2024年12月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great personal touch. Perfect spot for street food and walking around. We loved our room and balcony, and the staff set us up with a wonderful tour. The breakfast was amazing and it was great to have that rooftop bar to chill at night. Very friendly place!