Good service and facilities. Will come back again.
真实旅客
2018 年 10 月入住 1 晚
8/10 还可以
真实旅客
2018 年 8 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2018 年 7 月入住 2 晚
2/10 糟糕
Jonathan
2018 年 4 月 15 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jonathan
8/10 还可以
真实旅客
2017 年 9 月 15 日
满意:员工和服务,清洁度
Good location for Wanda Ice World
Good and clean place.
No smoking enviroment.
Easy transportation from Airport.
But our rooms (20F) has air-conditioner problem.
It can't be cool down under 26 degree Celcius.
We have to open the window to cool down at the night.
真实旅客
2017 年 9 月入住 3 晚
6/10 一般
DEBORAH
2017 年 9 月 4 日
不满意:客房舒适度,清洁度
DEBORAH
2017 年 8 月入住 3 晚
10/10 超赞
Enli
2025 年 3 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, good value, good service, have good amenities. I like the pool and gym.
Enli
2025 年 3 月入住 4 晚
4/10 很差
Sam
2025 年 1 月 6 日
Sam
2025 年 1 月入住 2 晚
8/10 还可以
RYOTA
2024 年 10 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
主要エリアからは離れますが、清潔で良かったです
RYOTA
2024 年 10 月入住 3 晚
10/10 超赞
Lei
与家人出行
2024 年 6 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
良かったです
Lei
2024 年 6 月入住 3 晚
10/10 超赞
Mandy
2024 年 5 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Mandy
2024 年 5 月入住 4 晚
2/10 糟糕
Yiming
与家人出行
2023 年 9 月 14 日
不满意:清洁度、服务设施、住宿条件和设施
The room is not clean at all. Water tap is broken. It is not worth the price
Yiming
2023 年 9 月入住 3 晚
2/10 糟糕
noboru
2023 年 8 月 26 日
不满意:住宿条件和设施
noboru
2023 年 8 月入住 3 晚
8/10 还可以
Malcolm
2023 年 1 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Location on Map is Misleading!
The Hotels.com map showed this hotel on Songbei Blvd just north across the river from the Snow and Ice Festival. This is false. The hotel is several kilometers to the northwest of that location and not at all convenient to the festival grounds. Otherwise, the hotel facility is good, and the staff was responsive to my requests (even with my limited Mandarin).
Malcolm
2022 年 12 月入住 2 晚
8/10 还可以
Damon Stanley
2021 年 7 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel at Harbin
Very nice and comfy hotel, and helpful for my desk staff.
Damon Stanley
2021 年 7 月入住 1 晚
8/10 还可以
Yen Lyn
与家人出行
2020 年 1 月 1 日
满意:清洁度、住宿条件和设施、客房舒适度
Nice hotel but service can be improved
Service is quite slow because they were short staffed. But considering the peak festive season they should have planned for more as the hotel was fully booked. Ordered for extra blankets and pillows but didn’t come though we waited till mid night. So we had to ask them to make sure they deliver it the next day as the room was quite cold though we have adjusted it to the max.
In room dining was slow as well and had missing and wrong items brought. We had to tell them that there were missing items from the set and was eventually reluctantly topped up.
Yen Lyn
2019 年 12 月入住 4 晚
8/10 还可以
Lee Woei
与家人出行
2019 年 12 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Relatively fine but need to improve catering staff
Everything is pretty Ok except some of the rooms tend to be lingering cigarette smells even though I had requested smoke free rooms.
Lee Woei
2019 年 12 月入住 2 晚
10/10 超赞
John
2019 年 2 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
Very nice and helpful staff.
John
2019 年 2 月入住 1 晚
10/10 超赞
J S
2019 年 2 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
ENtirely Satisfactory Stay
Despite poor reviews by others we found the hotel to be entirely satisfactory in all respects. We had a suite on the 22nd floor which was very comfortable. The service in the Club Lounge was excellent and the dinner and breakfast buffets were pretty good. Main drawback is that the hotel is some distance from the main attractions of Harbin but taxis are cheap and readily available.
J S
2019 年 2 月入住 3 晚
6/10 一般
真实旅客
2019 年 1 月 15 日
不满意:客房舒适度,住宿条件和设施
Minibar locked , basic amenitiesx not up to 5 star IHG standards
真实旅客
2019 年 1 月入住 5 晚
10/10 超赞
SHIRLEY
2019 年 1 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Crowne Plaza Harbin
overall really good, although i dont get why they dont have creamy in the room and expected me to pay for milk. I wanted to make some tea and coffee in the room but ended up not having any.
SHIRLEY
2018 年 12 月入住 2 晚
2/10 糟糕
Waleed
2019 年 1 月 5 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
ضعيف
الاقامه لم تكن مريحه التكييف حار الغرفتان بها غبار الإفطار اختيارات قليله لغتهم الانجليزيه ضعيفه الغرف صغيره
Waleed
2018 年 12 月入住 5 晚
10/10 超赞
真实旅客
2018 年 12 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT
真实旅客
2018 年 12 月入住 2 晚
2/10 糟糕
真实旅客
2018 年 9 月 21 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Choose a neighboring hotel.
Air conditioning broken in the hotel for the duration of my stay. Staff lied about it for the whole time until admitting it was broken in the whole hotel on my last night. Gym equipment limited, and in poor condition considering the age of the hotel. Sauna doesn't work and whole change room smells like fermented urine. Breakfast poorly cooked and left me feeling sick all day. There are 10 other hotels in this neighbourhood and I cant imagine any being worse. I wont be returning and others should think twice about staying at this property. Oh ya, staff also refused to honour my IHG Ambassador status as they said they were not associated with the chain. What kind of Crowne Plaza is this??