The hotel itself is ok. The rooms are nice and I like the walk-in showers. That said, I had a lot of problems with the check-in process. When I arrived, the first room they gave me had urine all over the toilet seat and hair in the shower. I went back down to reception and got another room. When I got to that room, the door was propped open by a vacuum cleaner and the bed was not made. I finally got a third room that the representative checked out herself. That room still had a dirty toilet seat but I always travel with Clorox wipes and took care of it myself. A couple hours later, a group of people tried to enter the room. They came back with one of the managers who also tried to get them in the room. I called the front desk to inform them the room was occupied. I went out to an event, and when I got back later that night, my key didn’t work. Additionally, the towels are dingy and have stains on them. Luckily I’m only here for 1 night and the bed is comfortable.