One of the TV in the rooms was broken. Needs to be cleaned a bit better. Staff was nice. They serve hot breakfast. The rooms are spacious
Gala
2025 年 2 月入住 1 晚
8/10 还可以
George N
2025 年 2 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
George N
2025 年 2 月入住 1 晚
8/10 还可以
Katherine
2025 年 2 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Katherine
4/10 很差
Allison
2025 年 2 月 5 日
不满意:清洁度、员工和服务、住宿条件和设施
Allison
2025 年 2 月入住 1 晚
2/10 糟糕
John
与家人出行, 商务旅客
2025 年 2 月 1 日
不满意:住宿条件和设施
UPON ARRIVAL, THERE WERE SOME UNDESIRABLE PEOPLE SMOKING WEED AT THE FRONT DOOR. THEN AS WE CHECKED IN, WE WERE CHARGED A $200 INCIDENTAL FEE FOR A SUITE ROOM THAT COST $219. WHEN WE QUESTIONED THE STAFF, SHE TOLD US IT WAS DUE TO QUESTIONABLE PEOPLE DESTROY THEIR HOTEL ROOMS. SHE LAUGHED AND SAID IT WOULD BE RETURNED ON OUR CARD AFTER 2-5 BUSINESS DAYS. WE WILL. NEVER STAY AT ANOTHER HOMEWOOD SUITES AGAIN DUE TO PAYING FOR UNDESIRABLE PEOPLE DESTROYING THEIR PROPERTY. WE HAVE STAYED IN MANY HOTELS AND HAVE NEVER BEEN CHARGED A RATE LIKE THIS.
John
6/10 一般
Rebecca
与家人及幼儿出行, 商务旅客
2025 年 1 月 29 日
满意:员工和服务
As a frequent traveler and Hilton member, I was quite surprised that the incidental deposit was $200 as much as the nightly rate! Usually depsoits are $50 to $100 and these are at 5 star resorts I've stayed at! I was quite surprised especially being Manchester, CT. Our room smelt like indian food, really strong odar. And it was a disappointment that I couldnt watch television from the bed for the tv was on a dresser on the left side of the bed.
Rebecca
2025 年 1 月入住 1 晚
10/10 超赞
Luz
2025 年 1 月 27 日
满意:员工和服务、服务设施、住宿条件和设施
Si muy buen
Luz
2025 年 1 月入住 1 晚
6/10 一般
Adrian
2025 年 1 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Adrian
2025 年 1 月入住 4 晚
4/10 很差
Albie
与家人出行, 商务旅客
2025 年 1 月 13 日
不满意:员工和服务
From the moment I tried to check in the operation manager gave me such a hard time I paid in advance for a 2br suite she asked how many people I was having I said 6-7 she gave me my ID back and said she couldn’t check me in she didn’t explain the reason nor did she offer to rent me an additional room. Her customer service skills need to improve or they will lose customers I prefer to say at Hilton hotels over most but the way she handled check in has me second guessing.
Albie
2025 年 1 月入住 1 晚
10/10 超赞
Corrina
2025 年 1 月 3 日
Corrina
2025 年 1 月入住 1 晚
8/10 还可以
Nelson
2024 年 12 月 30 日
不满意:员工和服务
Nelson
2024 年 12 月入住 1 晚
4/10 很差
Corinne
与家人及幼儿出行, 与家人出行, 与配偶出行
2024 年 12 月 29 日
不满意:住宿条件和设施
Constant fire alarms throughout the night, absolutely terrible
Corinne
2024 年 12 月入住 2 晚
6/10 一般
Nicholas
2024 年 11 月 18 日
Mehhh… room wasn’t ready at check in time. One of the managers decided to use my time for a “teachable moment” and it was awkward. Room looked quickly cleaned and details were missed.
Nicholas
2024 年 11 月入住 1 晚
10/10 超赞
Catherine,Bergenfield
2024 年 11 月 13 日
Catherine
2024 年 9 月入住 1 晚
8/10 还可以
Steven
与配偶出行, 商务旅客
2024 年 11 月 3 日
满意:员工和服务、服务设施、住宿条件和设施
This property is an extended stay yet there is no safe in the unit.