I stayed here twice, one week apart, in the middle of March 2025. I primarily chose this hotel due to it having a pool and hottub. First, the good: The room itself was clean, the bed comfortable, and I slept well. Now, the bad: Both times I was there, the beverage cooler in their mini-store in the lobby was not working. They had NO cold drinks. The bar / restaurant was never opened while I was there, except for the breakfast bar in the morning. The second time I was there, a week later, they had turned the heat off on the hottub because some Karen had complained it was "too hot". The hottub was as cold as the pool. They didn't turn it down a little...no, they turned it OFF. And when I complained, was told there was nothing they could do. Heat is the entire point of a hottub. Also, the hallways were not cleaned well, as I constantly saw tiny bits of trash that could have been vacuumed up, but never were. I stayed on both the 2nd and 3rd floor, and both were the same. I was not impressed. I will choose elsewhere next time I am staying in town.