海伦娜温德姆贝蒙特酒店

8/10 还可以

YING CHEN

2024 年 2 月 23 日

满意：员工和服务，清洁度

Very good

2024 年 2 月入住 1 晚

4/10 很差

Jonathan

与家人出行

2025 年 8 月 27 日

不满意：清洁度

The first room had drips down the dresser and mold all over the ceiling in the bathroom. The second room was cleaner but also had mold all over the ceiling and bathtub taps with mold or dirt around the tap. The staff was kind to switch out a pillow that was covered in yellow stains under the clean pillow case. Unfortunately we were not able to switch to a different hotel. The bed was clean and very comfortable though. And the breakfast was enjoyable.

2025 年 8 月入住 3 晚

4/10 很差

Carly

与家人出行, 商务旅客

2025 年 8 月 26 日

满意：员工和服务

不满意：清洁度、服务设施、住宿条件和设施

I booked this hotel because the rating was 8/10. The hot tub wasn’t working, the whole building smelled like weed and my room had an odor to it. We also found stains on the sheets and hair in the tub/shower. Overall I would next book there again.

2025 年 8 月入住 1 晚

6/10 一般

Sheryl

与配偶出行

2025 年 8 月 26 日

满意：服务设施，员工和服务

不满意：住宿条件和设施，清洁度

Overall: just not clean! I’m ok with “old” but this was dirty. First room smelled like feet. Second room wasn’t very clean (hard surfaces were not clean) but we were super tired and I wiped down everything myself. Shower curtain was moldy and the staff provided a new one. Tub a little scary - maybe just stained. Molding around our door was falling off. Blow dryer hung up on the bathroom wall with a screw. Front desk staff was good and responsive. Corridor carpet was reprehensible with mashed in food stains. I’m surprised this establishment is affiliated with Wyndham.

2025 年 8 月入住 1 晚

10/10 超赞

Erik

2025 年 8 月 24 日

满意：清洁度、员工和服务、住宿条件和设施

I had a nice evening at the hotel, was welcomed very kindly in the evening and helped readily with checkout and a logistical question I had. Grateful to the hotel and cleaning staff!

2025 年 8 月入住 1 晚

4/10 很差

Kim

2025 年 8 月 24 日

满意：员工和服务

不满意：住宿条件和设施，清洁度

The bathtub hardly drained, so you had to stand in 3 inches of water during the shower. Gross! Also the room smelled like urine. Yuke! The sheets also smelled like a wet dog. The jacuzzi was closed for repair. We won’t return.

2025 年 8 月入住 1 晚

6/10 一般

Elizabeth

2025 年 8 月 23 日

满意：清洁度

不满意：服务设施，员工和服务

Nice room. But this is the 4th or 5th time I’ve stayed there and every time, it seems a bit more rundown. Hot tub never seems to open. Breakfast was poorly done and bored staff couldn’t have care less to pick up the place or fix the juice machine,etc. If all you need is a good bed, then this is suitable

2025 年 8 月入住 1 晚

10/10 超赞

Joel

与配偶出行

2025 年 8 月 22 日

满意：住宿条件和设施，清洁度

😊

2025 年 8 月入住 1 晚

4/10 很差

velma

2025 年 8 月 20 日

满意：员工和服务

不满意：住宿条件和设施，清洁度

wall paper peeled up floor trim missing in bathroom curtains tore up sticky floor. loose floor tiles no elevator was not worth the money spent on room

2025 年 8 月入住 1 晚

10/10 超赞

Erwin，Inala

与配偶出行

2025 年 8 月 20 日

满意：员工和服务，清洁度

Had a good stay at the Baymont. The hotel is dated, the furniture in the room was old and worn. However, nothing was broken just aged. The room overall was clean and tidy. The bed was comfortable with nice sheets. The shower was good, nice pressure and plenty of hot water. The breakfast selection was small but good, with eggs, biscuits and gravy. Waffle maker and some pastries. Check in and out was easy and straightforward. We would stay again.

2025 年 8 月入住 3 晚

2/10 糟糕

Deborah，Nibley

与家人出行

2025 年 8 月 19 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

We were terribly disappointed in this hotel, and if there was a way to have cancelled our reservation, we would have done so. The hotel is very run down. The hallway carpets don't look as though they have EVER been vacuumed or cleaned! The floor in our room was dirty, their was hair around the toilet, (and I doubt that it had been cleaned or sanitized in months!) I was afraid of letting the water from the shower head wash over my face, as it was full of black mold. When we went to breakfast, about an hour after it started, there was little to no food available, and no one acting as though they were refilling the pans. The juice machine wasn't working, so we walked away hungry and disgusted. I would NOT recommend this hotel. When a customer comes to a place such as this, can we change our minds about staying and cancel the reservation??? I hope that the staff at least washed the sheets and linens. Ugh

2025 年 8 月入住 1 晚

8/10 还可以

Mary

与配偶出行

2025 年 8 月 18 日

满意：服务设施

carpet in hall way needs to be replaced

2025 年 8 月入住 1 晚

6/10 一般

Christopher

与家人出行

2025 年 8 月 18 日

满意：员工和服务

不满意：住宿条件和设施

meh. A place to sleep.

2025 年 8 月入住 1 晚

2/10 糟糕

Karhy

与家人及幼儿出行

2025 年 8 月 16 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

Terrible stay would never recommend

2025 年 5 月入住 1 晚

8/10 还可以

Benjamin

与配偶出行

2025 年 8 月 16 日

满意：清洁度、员工和服务、住宿条件和设施

Clean

2025 年 8 月入住 1 晚

2/10 糟糕

Brittany

2025 年 8 月 16 日

满意：员工和服务

不满意：住宿条件和设施，清洁度

The staff were very polite and friendly. However, the room was so dirty in the hallways stairwells were also so dirty. I could not stay there. I asked for another room in case it was just the room I was in second room was just as bad and I opted to go to a different hotel. It was really disappointing because the reviews talked about how clean the rooms were.

2025 年 7 月入住 1 晚

6/10 一般

Rebecca

与家人出行

2025 年 8 月 16 日

满意：员工和服务

不满意：清洁度

Staff was super nice but the stairs and floors really needed cleaned and the shower head in our bathroom had pink slim and black mold. Luckily i had cleaner in my car. Bed was comfortable just the up keep and cleaning were very poor. Photos were deciving

2025 年 8 月入住 1 晚

4/10 很差

Thomas

2025 年 8 月 15 日

不满意：住宿条件和设施，清洁度

The hall carpet was very dirty and needs replacement. The room floor needed a good sweeping. I will not stay there again!

2025 年 8 月入住 1 晚

6/10 一般

Leanne

与配偶出行

2025 年 8 月 14 日

Needs updating!! Spots on the carpet. Too small of parking lot.

2025 年 8 月入住 1 晚

4/10 很差

Gary

团体旅客

2025 年 8 月 14 日

满意：员工和服务

不满意：住宿条件和设施，服务设施

Property has terrible parking especially if you have something bigger than a car. Rooms were not good and breakfast was terrible.

2025 年 7 月入住 1 晚

8/10 还可以

Royce

与配偶出行

2025 年 8 月 13 日

满意：清洁度、员工和服务、服务设施

The room smelled like smoke.

2025 年 8 月入住 1 晚

8/10 还可以

thom

与配偶出行

2025 年 8 月 12 日

满意：员工和服务、服务设施、住宿条件和设施

We were early for breakfast so there were no biscuits but the gravy was there. Waffles were good. Room was nice for the price and we would stay there if we’re ever in Halena again

2025 年 8 月入住 1 晚

6/10 一般

Christopher

与家人出行, 带宠物出行, 商务旅客

2025 年 8 月 11 日

满意：服务设施，员工和服务

不满意：住宿条件和设施，清洁度

One Star for basic, safe accommodation and One Star for the outstanding staff. I felt reasonably safe and despite a thunderstorm prior to my arrival knocking out the internet for about 18 hours, I was graciously checked in without issue. I immediately had an issue with the bedding, as there was some blood on it, but the front desk was quick to get me replacement bedding. Had a king with a pull out sofa in the room. Sofa wasn't very comfortable. My bathroom had a cracked sink and the tub definitely needed some work too. Room smelled musty but not bad. I suspect the AC unit may have needed a cleaning but the AC worked well. Hallway carpet needs to be either professionally cleaned or replaced as it is noticeably dirty and stretched at the lobby end of the hallway. I did not partake in the breakfast, but it smelled wonderful. I also didn't use the pool, but saw other families using it and having a good time. Hot tub was closed. Parking is not good. There are enough spaces in the lot to handle things, but large trucks have a tendency to not leave much room for other guests to get in and out. There is only ONE entrance/exit. There is also no temporary space for guests checking in, so this created a bottleneck for me at one point (stayed 2 nights), as an individual with a disability just parked right inside the entrance and left his car there. Would I stay again? Yes, but not at the price point that I paid this time around.

2025 年 8 月入住 2 晚

4/10 很差

Nichole

与家人出行

2025 年 8 月 11 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

2025 年 8 月入住 1 晚

6/10 一般

John

与配偶出行

2025 年 8 月 11 日

满意：员工和服务

不满意：住宿条件和设施

I lived the soft bed, hotel beds are usually hard and lumpy. What i didn't like was the dirty hallway, cold swimming pool , and the hot tub was down for maintenance for the two days i was there. That sucked.

2025 年 8 月入住 2 晚

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海伦娜温德姆贝蒙特酒店

Baymont by Wyndham Helena

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