画廊开放式公寓酒店有游泳池吗？

是的，此住宿设有1 个室外游泳池。

画廊开放式公寓酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

画廊开放式公寓酒店的停车费是多少？

该住宿免费提供自助停车。

何时可在画廊开放式公寓酒店办理入住？

开始办理入住：15:00；停止办理入住：午夜。在限定时间内可安排延迟入住。

画廊开放式公寓酒店的地址在哪里？

此民宿位于赫尔马努斯市中心，步行即可走到旧港、鲸鱼博物馆和村庄广场。而且，购物中心和霍伊的小山距离酒店不到 2 公里。

画廊开放式公寓酒店 - Expedia 亿客行

Q: 画廊开放式公寓酒店有游泳池吗？

是的，此住宿设有1 个室外游泳池。

Q: 画廊开放式公寓酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: 画廊开放式公寓酒店的停车费是多少？

该住宿免费提供自助停车。

8/10 还可以

真实旅客

商务旅客

2021 年 4 月 2 日

满意：清洁度、员工和服务、住宿条件和设施

The Studios were difficult to find and the check-in wasn’t onsite. Despite the confusion at the beginning, the room was very clean and modern. The TV wasn’t working (it wasn’t hooked up and I was told it wouldn’t work when I checked in). I used the convenient key drop box on my way out.

2021 年 3 月入住 1 晚

8/10 还可以

Lize

2020 年 12 月 7 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Was really great, could just get a little noisy early in the mornings.

2020 年 12 月入住 2 晚

2/10 糟糕

RICHARD

2020 年 8 月 7 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Lack of customer service !!!!!!!!

We had a trip booked to South Africa before all the mess started with the Covid 19 troubles. Due to the obvious crises, our whole trip got cancelled. We managed to get refunds for all of our bookings on this trip, except this establishment. We tried phoning them with no anwers. We even had Hotels.com customer service try and get hold of them. Everytime we ask for a progress report, Hotels.com just come back with the same answer "The only time we got hold of someone, it was to a staff members that said that the manager needs to issue the refund" It has been 4 months dealing with this issue and numerous phonecalls that never get answered, i am sorry if an establishment can not find the time to get back to you on a refund request,q I personally would not even want to use their services in the future. Its such a shame some establishments lack basic customer service.

2020 年 3 月入住 1 晚

10/10 超赞

真实旅客

2020 年 2 月 20 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

The service, location and cleanliness were great, the only downside was that it's hard to find the location for checking in.

2020 年 2 月入住 1 晚

8/10 还可以

真实旅客

2020 年 2 月 17 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Binliss

All good but unfortunately housekeeping forgot to supply a dust bin for the unit .

2020 年 2 月入住 1 晚

10/10 超赞

Hans

2020 年 2 月 9 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Finfint!

Svårt att hitta men sen jättebra rum. Frukosten var lite knöligt tillå

2020 年 2 月入住 1 晚

6/10 一般

真实旅客

2020 年 2 月 8 日

满意：清洁度、住宿条件和设施、客房舒适度

Finding check in was impossible, check on was then painful, otherwise it was a very acceptable accommodation. Clean, spacious, good value. Loved the bathroom !

2020 年 2 月入住 1 晚

10/10 超赞

真实旅客

与配偶出行

2020 年 1 月 29 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Excelente localização. Para aqueles que tiverem dificuldade em localizar, o apartamento fica dentro de um pequeno shopping chamado Village Square. Estacionamento perto. Vários restaurantes charmosos na região. Apartamento novo, super espaçoso e limpo.

2020 年 1 月入住 1 晚

10/10 超赞

Carlos

2020 年 1 月 13 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Very Good

2020 年 1 月入住 1 晚

10/10 超赞

真实旅客

与家人出行

2020 年 1 月 13 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Comfortable and convenient

We had some difficulty in locating the check in office but once we found that, it was a breeze. Breakfast was a short walk away along the shore. All in all, a very comfortable stay at a convenient location.

2019 年 12 月入住 1 晚

10/10 超赞

Bronwyn

与家人出行

2020 年 1 月 7 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Brilliant location at Gallery Studios

Always professionally welcomed and treated with respect by the team from Harbour House hotel group. I previously stayed at Le Paradis apartments managed by the same group. Rooms comfortable, clean and modern.Location perfect as its close to beaches, restaurants and shops.

2019 年 12 月入住 2 晚

4/10 很差

Paul

与家人出行

2020 年 1 月 7 日

不满意：清洁度、住宿条件和设施、客房舒适度

A disjointed experience

A disjointed experience started with locating the reception to checkin. This was an office on the first floor of the mall where the accommodation is located on third floor accessed by one elevator then round balcony of shopping mall to another elevator accessed only by electronic key to second floor where rooms - ours 5m X 5m approx are located - also one penthouse where most brochure photos were taken giving totally false impression of property to be allocated with a decent sea view. Our room overlooked rooftops & was very noisy outside. The room was not ready upon checkin time. The mattress was thin & horse hair tough & carpet commercial airport style heavy service. There was a small kitchenette where we were able to make a decent capsule coffee. The whole experience was an absolutely minimalistic room experience & the only redeeming factor being I was granted a 50% refund to compensate the quality of the accommodation which brought the Ridiculous cost factor into line with US $125.00 per night paid online for what was obviously the penthouse- which was not available. This was misrepresentation at it’s best & the listing is not honest. All said & done the location is central to all shopping bars & restaurants & once checked in, refunded & familiarized was not too bad. The management absolutely must rectify the listing & charge accordingly for the standard of accommodation offered. I would not stay again under the present circumstances.

2020 年 1 月入住 2 晚

6/10 一般

真实旅客

团体旅客

2020 年 1 月 5 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Hermanus var lite för mycket folk

2019 年 12 月入住 3 晚

8/10 还可以

Esther

2020 年 1 月 5 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

The only challenge I had was that maybe I didn’t know how to switch on the hair dryer and iron because they would warm up at all. Switched them on and off Many times To to no win.

2019 年 12 月入住 2 晚

8/10 还可以

Andrea

与家人出行

2019 年 12 月 23 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Die Rezeption ist etwas schwierig zu finden. Das Zimmer ist prima, richtig großes Bett und super Badezimmer. Hervorragende Lage direkt am Meer. Frühstück ist okay.

2019 年 12 月入住 1 晚

8/10 还可以

真实旅客

2019 年 11 月 18 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

2019 年 11 月入住 1 晚

4/10 很差

Julienne

2019 年 10 月 29 日

满意：清洁度、员工和服务、客房舒适度

不满意：住宿条件和设施

The stay was good however the room was cold, aircon did not work and no extra blankets were available. Breakfast was in another totally different area to room

2019 年 10 月入住 4 晚

8/10 还可以

Agneta

2019 年 10 月 23 日

满意：清洁度、住宿条件和设施、客房舒适度

Oklara uppgifter i bokningsbekräftelse.

I bokningsbekräftelsen anges ett nummer som man ska ringa 24 timmar innan för att bestämma incheckningstid eftersom hotellet inte har någon reception. Tel.svarar säger att numret inte finns. Vi ringer hotels. com som inte alls vill hjälpa till men får en mejladress som vi mejlar men får aldrig något svar. Incheckningen är mycket svår att hitta, gatunumret finns inte på Tomtom gps. Inte heller på någon byggnad. Vi får fråga oss fram. Efter en del letande i närheten hittar vi incheckningen inne i ett litet köpcentrum, på andra våningen. Och hotellrummet ligger på samma plats (i ett köpcentrum) trots att det i bekräftelsen står att det är på olika adresser. Rummet är utmärkt. Saknade en batterilampa på rummet eftersom Strömmen var borta hela kvällen. Elleverantören stänger strömmen på vissa tider i vissa delar av Sydafrika eftersom det är elbrist och då blir allting mörkt när det är kväll/natt.

2019 年 10 月入住 2 晚

8/10 还可以

真实旅客

与配偶出行

2019 年 10 月 15 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Einzig das Frühstück ist eher dürftig, schade eigentlich für die sonst tolle Unterkunft.

2019 年 9 月入住 2 晚

6/10 一般

f

2019 年 10 月 9 日

满意：清洁度、服务设施、住宿条件和设施

Nice location. No staff at the reception. Room with no view. Breakfast could be better.

2019 年 10 月入住 1 晚

8/10 还可以

Hassan

2019 年 10 月 7 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2019 年 10 月入住 1 晚

8/10 还可以

Louise

2019 年 8 月 25 日

满意：清洁度、住宿条件和设施、客房舒适度

Slow check-in, but nice stay

The check-in address wasn't clear and the assistance I received when I had to enquire about it, wasn't efficient. The Hotels.com app indicates that the check-in location differs from the property location and that it is at 81 Marine Drive. When I phoned to check other details, I was told that the check-in address is at the same address as the apartment. When we arrived there, there was no indication of where to find the apartment or check-in location. Phoned again. Reception couldn't advise me. Had to hold. Then referred to Hermanus Harbour Hotel - a different location. Drove there. Then finally referred to correct address and check-in location. When we arrived there, there was no-one at the service centre to check us in. Had to phone yet again and wait for personnel to arrive. Apartment at very good location, neat & spacious.

2019 年 8 月入住 1 晚

10/10 超赞

TravellerSpain

与家人出行

2019 年 8 月 1 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

excellent place. Getting/returning the keys was the only drawback

2019 年 7 月入住 1 晚

8/10 还可以

真实旅客

与配偶出行

2019 年 7 月 31 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Amazing property, perfect for a weekend away with all the necessary amenities. Great location as well! Only one small issue was we didn’t have hot water on one of the days. Otherwise will happily go back again!

2019 年 7 月入住 2 晚

10/10 超赞

Rudo

2019 年 7 月 1 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Lovely and clean apartments.

2019 年 6 月入住 1 晚

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画廊开放式公寓酒店

The Gallery Studios

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