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“The rooms are cleaned very late. Sometimes the room was being cleaned by 3pm. The air conditioning in the laundry room doesn't work”

“Always the go-to hotel when in Eswatini. The atmosphere is relaxing, staff very welcoming and food delicious (even if a bit too slow). The villas are lovely!”

“We had a terrible experience. The hotel looks nothing like it does o the site. It’s completely run down. The hospitality is poor. Uncomfortable beds. The rooms and toilets are dirty. The fridge looks like it hasn’t been cleaned in months, there were dead cockroaches in the fridge. Instead of apologising the receptionist made excuses about how the pictures on the site are old pictures and that the place is being renovated, when we asked her why the misrepresentation because if there were accurate……

“Everything was great until we asked for an ice bucket to keep our water bottles cold. There are no fridge in the rooms. Although they FINALLY gave us an ice bucket, they outright refused multiple times. They told us we could have one glass of ice. Around 10pm, the office staff switched off the internet, phones, etc. and left the premises. The security guards said this was because there was a storm. I was trying to work… Overall, it’s a nice place. The food was good at the restaurant. I found……

“Good”

“Very good. Service excellent. Views to die for. Amanda such a good hostess. Food great. The unit we stayed in still needs a few final touch ups eg mirrors, BUT place is being renovated so one can understand- think it is going to be breathtaking once construction us fully finished. Enjoyed our stay- will definitely recommend to others and will go again soon!! ”